Crash Champions Collision Repair Cassat Ave

Auto Repair, Auto Parts, Body Shops
Hours: Crash Champions Collision Repair on Cassat Ave receives mixed reviews from customers. Several clients report being very pleased with the experience, citing super friendly staff, awesome customer service, and wonderful craftsmanship on repairs. Many highlight that the business kept their word on completion times, provided excellent communication through texts and phone calls, and performed high-quality painting and body work that looks awesome. These customers are thrilled and highly recommend the business, stating they will be return customers. However, other reviews report significant problems. One customer details issues with the repair, including parts left off the vehicle, a window leak, a stripped bolt, and extra miles put on the truck while in the shop. This reviewer also expresses frustration with the staff's excuses and poor customer service, feeling the whole truth was not told. Another client, while happy with the final repair quality, was stressed by multiple delays and found the receptionist nonchalant and unhelpful when trying to speak with unavailable management.

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1. Jacksonville, Florida