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“Emily and Kelly at Vystar Batram are very friendly and helpful. I had an outstanding experience with warm and professional attitude. They were extremely knowledgeable and explained all my options clearly. I truly appreciate their excellent customer service and would highly recommend.”
“I must thank you for the work and professional dedication that you gave me from the moment I entered the facility and especially to Miss Sully for her careful attention and treatment. It is good to meet people like her with dedication to their work and human quality, a service special and complete Thank you very much Sully, God bless you ?”
“Always a pleasant experience at this branch, great customer service! Special shout out to Sandra Jordan and Bobby Akel for all their assistance, doing their best to get me financed and back on the road after my car was totaled.”
“I was serviced by Dee Champion, she was absolutely amazing !! Great customer service, very kind and professional, extremely knowledgeable! She answered all of my questions. It was a pleasant experience!”
“Always have a good experience when the place is open. I don't understand why all the atms have a card-less "tap" option but non of them work. I've tried 6 different atms and none of them work. The staff is friendly. 5 stars for the staff we will see how the company is as a whole soon..”
“Estela helped me with great service with my business account. She took the time to help me with everything, without a doubt, a very good person. Thank you for your help.”
“Justin and the rest of the Team were phenomenal! I came in seeking answers for a denied loan from a different bank, and left being put on the path to financial freedom! Hand down the best banking experience I’ve ever had.”
“Mrs Deidre Miller was very professional and really took the time to explain everything to me. Very very customer service. Should have more people like her. Thank you Mrs Miller.”
“Evan he was so perfect for me I needed help we had fraud on our account he helped myself and my daughter I appreciate Evan very professional very educated and speak very well and treated me like his grandmother I love that”
“I was extremely pleased with my experience with Dennis at Vystar Bank downtown Jacksonville.
He was personable and professional in solving my banking questions.”
“I went into the bank and talked with TAJ Johnson she opened me up a kids savings account for my grandson I am so very very pleased with her service .
She was very, very helpful very knowledgeable very professional very kind.
She also got the money to put in the child’s account for me. She gave me sleeves that I needed. She was so wonderful. Added a beneficiary for myself.
She handled everything that I needed done very very sweet, kind intelligent knowledgeable. an excellent asset at Vystar she is definitely an asset. Thank you Melissa L Baker
PS what a wonderful experience thank you.”
“Kristen was very friendly and well versed in her knowledge of the products offered. She helped my son and I in opening a new checking for him. I really appreciate her taking the time to walk us through everything.”
“This branch is exceptional. We were greeted and taken in immediately. Our financial advisor was Mr. Ehab Basilious. He's very nice and knowledgeable. He went above and beyond to accommodate us and help us obtain what we needed.”
“I had the pleasure of working with Carol Marrero and Allison a couple of weeks ago for my banking needs, and I couldn’t be more grateful for their outstanding customer service! They were incredibly knowledgeable and patient, and everything was handled smoothly. And to add to my comfort Carol is fluent in Spanish.
Their professionalism, warm demeanor, and awesome smile made the entire process stress-free and enjoyable. It’s rare to find someone as dedicated and helpful as Carola and Allison.
—I truly appreciate their efforts and highly recommend them to anyone in need of top-notch service. Thank you, ladies, for your exceptional support!”
“I visit this location frequently and have been a member with the bank for 22 years. Mainly through the drive-thru and every associate I ever met have been helpful and nice. However, on this particular visit I had to go inside. I was assisted by a Melia Meuse, who made the visit one of my best. Not only did she recognize me from a previous visit with another member (had to be at least a year ago), but she provided me some of the very best options available to me that I was unaware of. She built a great rapport and made me feel like i was the only customer, even though there was a line. She anticipated my needs before I even had to ask and made every step and process a breeze. She will definitely be my go to for all future financial needs.”
“Kevin Hoag was so welcoming when I came into the Baymeadows branch needing a new debit card. He helped me so quickly, was great to chat with, and called me the week after to make sure I got my credit card. Thanks to him, I’m making this Baymeadows branch the only one I’ll go to from now on since service hasn’t been so great at other Vystar Credit Union’s!”
“Soon I walk Brianna,said with a beautiful smile can I help and I explain my situation ? about my payment for my credit card and she took her time to help.thank you Brianna God bless for your time,and God bless Vystar credit Union for gave me apporturnity tobe his Costumer ? ❤️ ?”
“Michelle Giraldo was excellent! She was very friendly, professional, knowledgeable and timely in my request. The service she provided exceeded what I expected and have experienced in other VyStars. Thank you for a great experience and I’ll be requesting her services on my next visit.”
“Relocated to FL and I am so thankful to be able to connect with the employees at Community First Credit Union! Archelle and Akeem were able to make the process go smoothly and quickly. They are knowledgable and the atmosphere was pleasant!”
9AM - 5PM
1440-31 Dunn Ave, Jacksonville
Credit Unions
“I had a great experience with RadiFi Credit Union. The team was serviceable, kind, and attentive from start to finish. Every time I needed help, they were ready to assist with professionalism and a positive attitude. It’s clear they truly care about their members and go out of their way to make things easy and stress-free. I appreciate their support and highly recommend them to anyone looking for a credit union that values great service and genuine care.”
“The teller Marie Maddox is the best! Friendly, professional and took care of my wire transfer faster than anyone has in the past. Highly recommend, especially Marie.”
“The Mandarin branch is the best. I had an issue with my business account that multiple phone calls (over a 4 month period) to the call center could not fix. I went into the branch and within 5 minutes Sheena was able to resolve my issue. Awesome customer service and extremely knowledgeable. Thank you again, Sheena!!”
“Service was qick, very professional, courtesy and helpful. We also learned about options we had. Our representatives was well knowledgeable and kind. We appreciate help help and information. God bless her.”
“I have always had a good customer experience with the staff at the Merrill rd location. The young lady I spoke with today (Joyiden I am sorry if I missed spelled her name) was plesent, professional, and truly helpful!”
“We've none of the Great services and benefits this Bank has brought to so many communities. We in Gainesville Florida can hardly wait to receive service when their branch opens here.
Spreading the word!!”
“It was a pleasant and professional experience. Mr. Artie is very friendly, professional and attentive. He explained to me and guided me excellently. Congratulations on being a great person and above all for your professionalism.”
“Jaslyn & James gave me phenomenal service! After going to two other branches and getting subpar service these two saved the day! Thorough & accurate service. They definitely turned things around for me in the best way! Thank you both!”
“Elizabeth Klein provided exceptional assistance and thorough explanations during my recent visit. She adeptly outlined the various benefits associated with the checking and savings accounts I opened, and also introduced me to the youth account option for my 7-month-old. I deeply appreciate her professionalism and unwavering commitment to her role. If a 10/10 rating were possible, I would unhesitatingly give her a perfect score. I highly recommend consulting with her for any inquiries. I am genuinely grateful for the exceptional service provided by Community First Credit Union, and I am pleased to have chosen them as my new bank.”
“Penny Glass, Member Success Lead, was a blessing to me on Saturday morning, Jan 11. My bank account was compromised on Friday evening. I discovered it when I tried logging in. It put a scare in me, needless to say. She handled everything necessary with a calm, efficient and reassuring manner. Thank you, Penny and Radifi.”
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“Destiny was a great help at the Vystar in Oakleaf! She is very knowledgeable, attentive, and sensitive to my needs as a younger customer. She didn’t steer me wrong in any regard. I’d love to continue to work with Destiny and those with her type of positive attitude on my financial journey!”