DICK'S Sporting Goods in Jacksonville is a go-to destination for sports, exercise, officially licensed, and outdoor equipment. The store carries a wide assortment of footwear, workout clothes, sports equipment, camping gear, bikes, kayaks, and exercise equipment from top brands. The selection is pretty broad, with a good selection of clothes and athletic wear, though some note a limited offering of cold-weather items. Experiences with staff and service vary. Some employees are knowledgeable and helpful, assisting with finding equipment, tuning bikes, fitting for golf clubs, and setting up fishing gear. Specific positive experiences are noted in the shoe department, where staff work efficiently, and some associates are described as extremely helpful, patient, and a wonderful asset. A cashier was also noted as very nice. However, other experiences report odd or lacking service. Some customers encountered confusion and a lack of clarity from staff, with very few employees making eye contact or offering help. The store's physical condition appears a little run down, especially upstairs where the exercise equipment is located. Customers can find low prices and good deals, with the option to buy online and pick up in store. There is plenty of parking available.
We had a great experience at Dick’s Sporting Goods thanks to Destinee. She was very patient, knowledgeable, and genuinely kind! Outstanding customer service!
January 2026
01/18/2026: Needed to purchase lacrosse cleats for my son. Holy moly they have a whole section of cleats on the second floor. Impressed. The employee in that section was helpful and didnt take long to get the size for my son.
Baseball bat selection was impressive too
January 2026
Large store, two floors, stocked full of sports equipment, clothing, shoes, fishing gear, outdoor games, etc. A bit on the pricier side, though.
