DICK'S Sporting Goods in Jacksonville is a go-to destination for sports, exercise, officially licensed, and outdoor equipment. The store carries a wide assortment of footwear, workout clothes, sports equipment, camping gear, bikes, kayaks, and exercise equipment from top brands. The selection is pretty broad, with a good selection of clothes and athletic wear, though some note a limited offering of cold-weather items. Experiences with staff and service vary. Some employees are knowledgeable and helpful, assisting with finding equipment, tuning bikes, fitting for golf clubs, and setting up fishing gear. Specific positive experiences are noted in the shoe department, where staff work efficiently, and some associates are described as extremely helpful, patient, and a wonderful asset. A cashier was also noted as very nice. However, other experiences report odd or lacking service. Some customers encountered confusion and a lack of clarity from staff, with very few employees making eye contact or offering help. The store's physical condition appears a little run down, especially upstairs where the exercise equipment is located. Customers can find low prices and good deals, with the option to buy online and pick up in store. There is plenty of parking available.
We like this store, but their prices are ridiculous. The shoes were so overpriced we ended up going to Famous Footwear around the corner. Much cheaper.
July 2026
Absolutely packed, employees were more interested in conversing with each other than helping customers.
July 2026
I buy a lot of my kids’ sporting stuff here and always like to stop in when I’m at the Town Center. When I stopped by a few weeks ago, the service was exceptional. Everyone was friendly and helpful, and it was just an all-around great experience!
