Butler Toyota Jacksonville Parts Store is a reputable automotive dealership that has received positive reviews from its customers. The staff at the dealership are described as friendly, knowledgeable, and professional, providing excellent customer service to their clients. The reviews highlight the positive experiences of customers who have visited the dealership. One customer, Dylan, praised the salesman for helping him and his family find the perfect car, being honest and listening to their needs. Another customer, Jeremiah Perry, was described as a true pleasure to work with, being knowledgeable and courteous. The facility itself is praised for its spacious waiting area, which includes a cafe, coffee area, and popcorn machine. The restrooms are also noted to be clean. The staff is friendly and provides good customer service, although some customers mentioned that they would appreciate if the staff asked about available coupons. The sales process is also described as positive, with the sales manager, Jon Cawley, and the salesman, Wayne, being professional and ensuring that the customer understood all the features of the vehicle. The financial department, represented by John, was also praised for being thorough. Overall, the reviews suggest that Butler Toyota Jacksonville Parts Store is a reliable and customer-focused dealership that provides a positive experience for its customers.
Dylan was awesome helped me and my family get into the perfect car was honest and listened to what I was asking for. Great job
December 2021
Larry in the service department is very wonderful he does his best to. Give the best. Service.he goes above and beyond to make sure you're taking care of the Customers . he is the reason why I always go back
March 2021
I use Ernie Palmer for my rentals. The vehicles are already awesome and so is the staff. When I’m ready to purchase a vehicle I’m coming here.
