Famous Footwear is a clean, big store with a wide variety of products. The staff is great and helpful, greeting customers and offering assistance. During sales, the atmosphere can be fun and exciting. The store is typically neat and well-stocked. However, sometimes staff can seem less knowledgeable or hands-off, requiring customers to find shoes independently. On occasion, a returned shoe with a dirty sole may be found on the shelf. Many customers would gladly come back any day.