Hanania Automotive Group is dedicated to providing excellent service to every customer across its dealerships in Jacksonville, FL and beyond. Customers often praise the friendly and caring environment, feeling like part of the family when they visit. The staff members are known for their helpfulness, honesty, and willingness to go above and beyond to meet customer needs. Several reviews highlight positive experiences with salespeople who are patient, thorough, and knowledgeable, helping customers find the right vehicle, whether new or used, and explaining features to make driving easier. For example, some customers appreciated the effort made to find stylish, affordable, and dependable cars, and to assist with car start issues during lunch breaks. Service experiences also stand out, with staff members offering expert advice and quick assistance, even visiting customers at home when needed. However, a recent visit was marked by a billing issue where a customer felt overcharged despite using a coupon. Overall, Hanania Automotive Group aims to serve customers with care and professionalism, making each visit a positive experience, whether purchasing, leasing, or servicing a vehicle.
Great dealership group. No matter which store I walk into everyone is super friendly and helpful.
August 2024
I love my car from Hanania! So easy buying the car.
April 2024
Had my Encore serviced this morning. Trey was in charge of it - he was professional, courteous, knowledgeable and efficient. I was lucky to have him, and so is Hanania!
