Hanania Automotive Group is a reputable dealership that serves customers across Jacksonville, FL, and beyond with a commitment to providing excellent care. Customers appreciate the friendly and family-like atmosphere at any of their locations, whether purchasing new or used cars. The staff is known for going above and beyond to meet customer needs, often demonstrating patience, honesty, and expert knowledge. Several reviewers highlighted positive experiences with salespeople who took the time to find suitable vehicles, explain features, and ensure a smooth buying or leasing process. For instance, a customer praised a salesperson for helping find a reliable, affordable vehicle amidst a busy time, while another appreciated a different staff member who came to help start a car on her lunch break. The dealership's team members are recognized for their dedication and willingness to assist beyond expectations. However, some customers have experienced issues such as overcharging for services like oil changes, despite using coupons. Overall, Hanania Automotive Group strives to make each customer feel valued and part of the family, with many returning for future vehicle needs.
Great dealership group. No matter which store I walk into everyone is super friendly and helpful.
August 2024
I love my car from Hanania! So easy buying the car.
April 2024
Had my Encore serviced this morning. Trey was in charge of it - he was professional, courteous, knowledgeable and efficient. I was lucky to have him, and so is Hanania!
