Hanania Automotive Group is a reputable dealership that serves customers across Jacksonville, FL, and beyond with a commitment to providing excellent care. Customers appreciate the friendly and family-like atmosphere at any of their locations, whether purchasing new or used cars. The staff is known for going above and beyond to meet customer needs, often demonstrating patience, honesty, and expert knowledge. Several reviewers highlighted positive experiences with salespeople who took the time to find suitable vehicles, explain features, and ensure a smooth buying or leasing process. For instance, a customer praised a salesperson for helping find a reliable, affordable vehicle amidst a busy time, while another appreciated a different staff member who came to help start a car on her lunch break. The dealership's team members are recognized for their dedication and willingness to assist beyond expectations. However, some customers have experienced issues such as overcharging for services like oil changes, despite using coupons. Overall, Hanania Automotive Group strives to make each customer feel valued and part of the family, with many returning for future vehicle needs.
I did buy a Jeep from them and the buying process was not bad, but we really didn’t make a deal. I felt like I was low balled on my trade in and instead of giving me the price I was texted I ended up spending 4k more. They did give me two free oil changes.
July 2026
My vehicle had a recall on it and the dealership called me promptly and scheduled the repair and it cost me nothing. They were very professional and quick with the service. I’d recommend Hanania Mitsubishi to anyone.
June 2026
The courtesy and professionalism and the amount of time of the repair was great. They kept me informed gave me the information I needed for future work that needs to be corrected.
