The Honey Baked Ham Company in Jacksonville is known for its great food, including signature spiral-sliced ham, savory sides, turkey breasts, and desserts. It is a nice place to dine and purchase food, considered a traditional choice for the holidays. The business operates as a deli and sandwich shop offering box lunches and gourmet gifts. Customer experiences with service vary significantly. Some visits are positive, with employees described as very helpful, efficient, service-oriented, polite, and knowledgeable. Customers appreciate the ability to use coupons and rewards programs, which offer deals and points. Recommendations are made to call ahead with questions. However, other experiences report serious service problems. During busy times like Thanksgiving, long waits are common. Some staff members are described as loud, overbearing, and having anger issues, with one employee yelling at a customer about line procedures even when the store was empty, making them feel stupid. There are also complaints about billing errors, such as being charged for an item not received, prompting advice to always check receipts. Parking in the strip mall lot can be awkward, though spaces are available later in the day.
The gentlemen was patient with me as a first time visitor. helpful. clean place. the sweet glaze bacon was delicious
January 2026
Mannnn I’m at Honeybaked Ham right nah! All I can say is “GUD LAWD” it’s good😋😋 Wonder if they got room in the back fa me ta sleep🤣🤣🤣I’m nnn! Five⭐️⭐️⭐️⭐️⭐️
December 2025
Love my Honey Baked Ham and check out lady was very helpful and kind. Thank yall!
