Key Auto Company is highly praised for its friendly and helpful staff, offering a positive experience for both service and sales. Customers frequently highlight the excellent service provided by team members like Rob Guess, who is described as kind, quick, and going above and beyond in his work. The service department is well-organized and efficient, with a comfortable lounge area that features free snacks and clean restrooms, allowing customers to work or relax while waiting. Services such as oil changes, tire rotations, coolant flushes, and vehicle winterization are completed thoroughly and on time, with cars returned clean and well-maintained. The sales team also earns high marks for their helpfulness and professionalism. Sales associates like Marcos Rodriguez, Nelson, and Don Shiver are noted for their attentive listening, product knowledge, and a no-pressure approach, making the car buying process smooth and enjoyable. Customers appreciate the detailed assistance in choosing vehicles that meet their needs, along with the confidence they feel when purchasing from Key Auto Company. Overall, the dealership offers a welcoming environment with knowledgeable staff dedicated to customer satisfaction, making it a trusted place for both vehicle service and purchase.
Had a Wonderful experience. Jane was Wonderful. Would recommend this dealership to others.
December 2024
I'm really comfortable with the service department here. I don't feel like they want to clean out my wallet. I'd like to recognize Kyle and Taylor, who have been really helpful, too. Thanks
August 2024
Just posted about Rob Guess the service man that works on my car...he is phenomenal....kind...quick...and goes above and beyond. I highly recommend him if you can get him!
