Key Auto Company is highly praised for its friendly and helpful staff, offering a positive experience for both service and sales. Customers frequently highlight the excellent service provided by team members like Rob Guess, who is described as kind, quick, and going above and beyond in his work. The service department is well-organized and efficient, with a comfortable lounge area that features free snacks and clean restrooms, allowing customers to work or relax while waiting. Services such as oil changes, tire rotations, coolant flushes, and vehicle winterization are completed thoroughly and on time, with cars returned clean and well-maintained. The sales team also earns high marks for their helpfulness and professionalism. Sales associates like Marcos Rodriguez, Nelson, and Don Shiver are noted for their attentive listening, product knowledge, and a no-pressure approach, making the car buying process smooth and enjoyable. Customers appreciate the detailed assistance in choosing vehicles that meet their needs, along with the confidence they feel when purchasing from Key Auto Company. Overall, the dealership offers a welcoming environment with knowledgeable staff dedicated to customer satisfaction, making it a trusted place for both vehicle service and purchase.
Key Hyundai was great. Zahn Diaz definitely someone who can get you the car you want! Go see him.
March 2026
Key Hyundai had to order a part in order to complete my repair. It arrived quickly as well as triggering a notification to me. The service was performed well and quicker than expected. The service advisor (Riley) did a great job managing the total repair!
January 2026
I took my car 2013 Hyundai Elantra there for the first time on January 12th 2026 and customer service seems excellent but they charged me $30+ as fees. $31.59 ssc (shop supply charges) which I have no clue and I didn't get anything from their office such as snacks or water etc. They arrange Uber ride at no cost to the... read full comment
