Kohl's is a popular retail store that offers a wide range of products, including fashion, footwear, beauty items by Sephora, and home decor, all designed to fit various styles and budgets. The store features sales and Kohl's Cash, helping customers save money, along with hassle-free returns and free store pickup for convenience. Many customers appreciate the helpful and friendly staff, and the store's efforts to create an inclusive environment where both associates and shoppers feel comfortable. The addition of Sephora inside Kohl's has been a positive change for some, offering quality beauty products and a more diverse shopping experience. Customers value the store's accessibility, with options to shop in-store, online, or via the Kohl's mobile app, and the presence of an Amazon return center adds to the convenience. However, some have noted issues like limited product availability, higher prices on certain items, or receiving incorrect items. Overall, Kohl's is seen as a dependable store that provides a variety of products and services aimed at making shopping easy and enjoyable.
I had the nicest young African-American boy wait on me today. He was kind, polite and helpful. He helped me order a Fitbit watch on my phone, as the store was out of stock. He would certainly get my vote for “Employee of the Month”.
December 2025
Went for a return for Amazon, didn't buy anything
December 2025
The only department that I was disappointed with were the shoe department it was a disaster.....shoes on top of shoes in boxes and out of their boxes scattered everywhere. Never found what I was looking for. So disorganized.
