Lexus of Jacksonville offers exceptional car sales and service experiences, emphasizing customer safety and convenience. The dealership provides pick-up and delivery valet services, along with virtual, remote, contact-free sales options. Enhanced sanitization processes are in place, including Anti-Microbial vehicle treatments. Customers have praised the sales team, highlighting the support and availability of staff, which creates a welcoming atmosphere. Many have had memorable experiences when purchasing vehicles, with specific team members receiving commendations for their assistance. The service department is equally well-regarded, with staff providing timely updates and thorough communication regarding vehicle maintenance. One reviewer noted the excellent service from an advisor, appreciating the respect for costs and helpful advice. The waiting area has also received positive remarks, especially for the complimentary food offerings. Overall, Lexus of Jacksonville is dedicated to delivering a rewarding experience for all customers.
Joshua was excellent and took care of all my needs.
September 2024
I purchased a 2016 Lexus RX 350 and had a wonderful experience. My sales team were Konnor and Mario and they did everything they could to make my experience memorable and efficient. I highly recommend this dealership and both Konnor and Mario!