Metro by T-Mobile provides a consistently excellent customer service experience across its locations. Customers praise the kind, helpful, and professional staff, who offer great communication in both English and Spanish. The stores are described as a "blessing" with efficient and friendly service. Employees like Jemika, Dayani, and Glarielis are highlighted for their outstanding assistance, including helping customers find the right phone to meet their needs. Overall, Metro by T-Mobile is highly recommended for its top-notch service and support.
Jemika is so kind and sweet. She's always so helpful. You really should be proud to have her working for you. Highly recommend to anyone who needs help with their account or phone! Thank you!!!
May 2024
Went to the merril road location and was a horrible experience left there and went to this one 100 times better thank you
December 2023
Excellent experience, very professional, Miss DAYANI and her partner, perfect communication, English and Spanish, I recommend them.
