Metro by T-Mobile at 7200 Normandy Blvd Suite 14 is known for its friendly and helpful staff who provide excellent customer service. Customers appreciate the staff’s patience and willingness to resolve issues, even when problems are not directly their fault. The location offers a variety of prepaid plans, including unlimited talk, text, and data, as well as 5G phones from brands like Apple, Samsung, and OnePlus. Customers have praised staff members for making upgrades smooth, helping with product issues, and providing detailed assistance with phone setup and replacements. Many reviews highlight the store’s welcoming atmosphere and the staff’s knowledge, making it a go-to place for phone needs and questions. Overall, this Metro by T-Mobile location is highly regarded for its customer service and ability to handle issues effectively, ensuring customers leave satisfied.
Went in thinking it was still the metro corporate store & they couldn’t help me. But I was able to get the help I needed with no hesitation! He was nice and greeted me. I hate I forgot his name that fast. He’s an older fly guy.
May 2025
Thank you so much John. You corrected a huge problem for me. This was my birthday present that almost went south without your help! Would give more stars if I were able.
July 2024
Fantastic service by fantastic sales lady Ms. Dee! Under new phone line and service $75 out da door!!!
