Metro by T-Mobile on Phillips Highway offers prepaid plans and 5G phones from brands like Apple and Samsung. The staff is consistently described as friendly, helpful, knowledgeable, professional, and honest. Reviews highlight excellent customer service where employees walk customers through plans, help set up phones, and find cost-efficient solutions. Customers report great experiences, feeling thankful for the upfront and polite service that solves their problems. The team provides helpful and professional assistance, making it a highly recommended location.
Awesome customer service. Unhurried but thorough with every customer. Only take away would be waiting in line.
July 2025
Manager Joe is the best manager ever, he help so much us today. He deserve manager of the year for sure💯
April 2025
We went in to see if they could troubleshoot my son's phone issue. Within 3 minutes, Kalei had inspected, diagnosed, and fixed my son's SIM card issue. Impressive!
