Metro by T-Mobile at 14965 Max Leggett Pkwy offers affordable prepaid plans and 5G phones from brands like Apple, Samsung, and OnePlus. The store is known for its friendly and helpful staff, with many customers praising their excellent customer service. One employee, often highlighted for going above and beyond, helped customers save money, switch devices, and set up new phones with care and patience. Customers appreciate the staff's ability to fix issues quickly and their willingness to work through complicated problems, such as retrieving bills or transferring data. Several reviews mention Dora, a staff member who provides exceptional service, including setting up new phones, helping switch from other providers, and lowering monthly bills. Her assistance leaves customers feeling happy and satisfied with their experience. Despite some frustrations with other locations that were closed or unhelpful, many customers found this store to be a positive exception. Customers also note that Metro is a risk-free way to get T-Mobile service without contracts, especially when bringing their own phones. The store's new Home Internet service is praised for its speed and affordability, with some noting it rivals Xfinity and offers the flexibility to take it on the go. Overall, Metro by T-Mobile provides reliable service, helpful staff, and excellent plans for those seeking quality prepaid options.
Quick & easy! What kid doesn't love a new cell phone for Christmas?
November 2024
I upgraded to an iPhone and customer service was great!
March 2023
The young black girl was very nice and help me get a copy of my phone bill, took a loooong time ? but we got it done. She was super busy and was multitasking like crazy.
