NATIONAL AUTOMOTIVE INC is a well-established, woman-owned buy here pay here (BHPH) dealership in Jacksonville, known for being one of the oldest in town. They focus on helping their community by offering dependable vehicles, on-site service, and flexible payment options. Customers need a valid driver’s license, proof of insurance, and residence in the Jacksonville area or nearby to purchase a vehicle. The staff, including friendly and attentive team members like Chris and Natacha, are praised for their helpfulness, professionalism, and positive attitude, making the car-buying process smooth and pleasant. Many reviews highlight the dealership’s honesty and willingness to work with customers, especially if payments are delayed. They are willing to accommodate customers who keep making some payment, showing a genuine effort to support clients during financial difficulties. Customers appreciate the good customer service, with several mentioning that they purchased multiple vehicles from the dealership and would recommend it to others. The dealership inspects cars carefully and often refrains from selling vehicles with potential issues until they are checked by a mechanic, demonstrating a commitment to customer safety. While some cars may have typical age-related maintenance needs like brake pad replacements or radiator repairs, the staff appears transparent and helpful in addressing problems. Customers report that their vehicles tend to run well beyond expectations for buy here pay here dealerships, with some experiencing normal wear and tear items as part of ownership. Overall, NATIONAL AUTOMOTIVE INC is recognized for its trustworthy service, friendly staff, and dedication to helping people get reliable vehicles to get back on their feet.
Customer service is outstanding. When looking for my next car I will look here first.
July 2026
Awesome people☆ they got me into a car the same day I looked at it. Prices & staff 10☆
June 2026
I loved working with National Automotive Inc. for my car purchase. They were very helpful, professional, and most of all friendly and loving. They have many selections to choose from go in and give them a look.
