Old Navy in Jacksonville offers fashion for the whole family, including maternity wear and clothing for women, men, and kids. Reviews highlight friendly staff and excellent customer service, with patient and welcoming employees. The store is noted for its great prices, good sales like jean sales, and good quality for a good price. Shoppers find the site clean and organized, with fast and easy check out and super easy returns. The clearance section often has gems, and many shoppers qualify for an extra discount. Sizing is reported as true to size, with comfortable shoes and jeans that fit nicely.
The store is a bit rundown, old decor needs updating.
March 2025
Not impressed with the lack of customer service. The place seems to have only women in mind and not men. Men need clothing also especially shoes. No bravo.
February 2025
It's clean and staff was nice, friendly and helpful.
