O'Reilly Auto Parts Store #2054 in Jacksonville, Florida, offers a wide range of auto parts, tools, and accessories, along with valuable store services such as free battery testing, wiper blade and bulb installation, and check engine light testing. The store also resurfaces brake rotors and drums and provides a free Loaner Tool program with a refundable deposit. Customers consistently praise the friendly and professional staff, describing the store environment as welcoming and family-like. Many reviewers highlight the helpfulness and knowledge of employees, noting exceptional assistance in selecting parts, understanding vehicle needs, and ensuring proper installation. Several customers mention staff members by name, commending their patience, professionalism, and kindness—especially recognizing employees who went above and beyond to help with car repairs, battery issues, and providing guidance on parts. The store's cleanliness and welcoming atmosphere contribute to positive experiences, with customers feeling comfortable and valued, even when they are in a bad mood or facing health challenges. Overall, the store is highly regarded for its excellent customer service, knowledgeable staff, and community-like environment. With over 6,000 locations nationwide, O'Reilly Auto Parts remains a trusted destination for auto repair needs and personalized assistance.
I hope this is the right O’Reilly store but THANK YOU JOSH!! You taught me how to put on windshield wipers!!!
January 2026
Justus was absolutely Amazing! I walked in unsure of what I was looking for and he assisted me with my purchase and more!!!
December 2025
I needed a new battery and alternator a week ago and Justis (?) was a life saver! He has the patience of Job. He found the battery receipt from 2 years ago (still under warranty) after searching for a bit in the system and replaced the battery for me. It held me over until I got my alternator replaced the next day. Thanks... read full comment
