Quest Diagnostics

Quest Diagnostics, Medical Labs
Hours: Quest Diagnostics offers a range of lab and testing services, including COVID-19 antibody testing by appointment. The location is inside the Memorial Building Medical Building and features services such as routine lab tests, pediatric specialty testing, glucose tolerance tests, and wellness programs with biometrics. The site is clean, bright, and maintained well, contributing to a positive environment. Staff members are consistently described as friendly, professional, and efficient, handling all situations with grace and patience. Many reviewers highlight the skill of phlebotomists, noting their ability to find veins easily and perform blood draws with minimal discomfort. Making appointments through the website or app is recommended to avoid long waits, though some mention that even with appointments, wait times can occur. The staff is accommodating to walk-ins and those without appointments, and they handle difficult situations politely. Customers appreciate the staff’s personable attitude and the quick, smooth service, with many in and out within 20 minutes. The office has some drawbacks, including tight parking and the need for interior renovations. Overall, Quest Diagnostics is praised for its cleanliness, professionalism, and quality of service, encouraging repeat visits despite occasional minor inconveniences.

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