This Truist location is noted as a way better and more welcoming branch than others, with staff who always greet customers and great tellers. While one customer experienced major fraudulent activity, they were grateful for the friendly, knowledgeable, and quick assistance received at this location to resolve the issue and recover funds. The branch is recognized for being really helpful for in-person visits, with several tellers providing fast and easy service with no line. It is a recommended location where staff have also helped customers build their credit significantly.
Evan has fantastic customer service skills and she was very helpful!
January 2026
Every time I come into this location: Issa, Evan, and Maggie greet me with a smile and ask how my day is going. They’re always so sweet and genuinely make my day better. They’re super helpful and get things done quickly every time. Really appreciate you all!
March 2025
Will genuinely showed an interest for my customer experience. He was able to recommend and quickly open up a new account for me to tailor to my needs.
