The Tile Shop is a trusted business dedicated to inspiring and creating beautiful home decor both indoors and out. Since opening in 1985, the company has built a reputation for offering high-quality tiles made from materials like porcelain, glass, ceramic, travertine, and other natural stones. With over 100 stores, it provides a wide selection of tiles and related products, ensuring customers find the perfect fit for their projects. Customers appreciate the helpful and friendly staff, especially during tile consultations. Associates listen to customer needs, offer expert advice, and assist in choosing the right tiles. Many reviews highlight the excellent customer service, with staff members like Jennifer and Karen being described as personable, patient, and knowledgeable. The store also features displays, such as showers built on-site, which help customers visualize their choices. The Tile Shop is praised not only for its large selection and quality products but also for its quick service, with product delivery often within a few days. Contractors and homeowners alike trust the store for their tile needs, citing the professionalism and thoroughness of staff like Jay Johnston, who is often mentioned for providing outstanding service. Overall, The Tile Shop is seen as a go-to place for high-quality tiles and exceptional customer care.
The staff is friendly and efficient and their products are beautiful. Great selection and quality.
January 2025
Needed 4 bathrooms completed with tile for my new build. Went to The Tile Shop and they assisted with picking out tile and designing all 4 of my bathrooms. They were obliging and very helpful. Numerous designs to choose from and they even had showers build on both side of store to see how tiles look. Highly recommend to... read full comment
November 2024
I’m thrilled with the travertine we had installed for our back splash. Wonderful staff in the Jacksonville shop!
