Walgreens, a popular pharmacy chain, has received mixed reviews from customers. While some have praised the friendly and professional staff, efficient service, and affordable prices, others have expressed concerns about long wait times and poor management. The pharmacy department has been a point of contention, with customers reporting lengthy wait times regardless of the time of day. The business is encouraged to address this issue by hiring more staff or improving employee time management. However, the customer service in the photo department has been a bright spot, with one customer commending the professionalism and composure of an employee named Shanice, who was able to handle rude customers with grace. Overall, the store is described as clean, well-organized, and fully stocked with health essentials. The customer service at the front counter has also been praised as great. While the pharmacy experience has been frustrating for some, the business is generally viewed as affordable and convenient. Unfortunately, one customer had a disappointing experience with a photo order, where the photobook machine was down, and the manager was unhelpful in resolving the issue. The business is encouraged to improve its communication and problem-solving skills in such situations to ensure a better customer experience.
The pharmacy over here takes sooooo long. Doesn’t matter what time you go thru, they need to hire more help or train the ones there to manage their time better. I have never gone thru here & gotten in & out in less than 20 mins
September 2025
The cashier at the Walgreens on Normandy and Fouraker...has great customer service 😄
July 2025
I’ve had a consistently great experience with this pharmacy. The staff is friendly, professional, and always ready to help. The store is clean, well-organized, and fully stocked with health essentials.
