Walgreens offers prescription refills, health and beauty products, photo printing, and more, with convenient store locations. The store side of Walgreens is generally good, with customers able to find what they need quickly and helpful staff at the register. Many appreciate the drive-thru service, although the pharmacy can be challenging. The pharmacy often experiences long wait times and disorganization, partly due to overworked staff, leading to issues like missing prescriptions or delays in getting medications. Despite these problems, some staff members, like Monica, are highly appreciated for their friendly and caring attitude, making a positive difference for customers. Other employees, such as Melody, Herald, and Ray, are praised for their helpfulness and patience, even in stressful situations. Overall, Walgreens is a convenient place for shopping and prescriptions, but the pharmacy’s busy environment and staff workload can sometimes cause frustration. Customers value the store’s helpful service and the friendly staff they encounter, hoping improvements will be made in the pharmacy area.
Absolutely worse service a pharmacy could have! Extremely hard to get through on the phone,.. multiple times I've called sat on hold for 10 - 20 minutes just for them to disconnect. All the employees in the pharmacy seem absolutely miserable. Over worked? Unappreciated? I'm not sure but its effecting your customers
March 2025
Staff is not helpful at all, not responsible, including manager.I had a bad experience with the Fedex part of it.
January 2025
The PharmD Mr. Randy is very helpful and courteous.
