Walgreens is a place where customers can refill prescriptions, shop for health and beauty products, and print photos. The pharmacy has hours from Monday to Sunday, accommodating various schedules. Staff members have received mixed reviews; some employees, like Jamaal and a young man named Matt, are praised for their helpfulness, politeness, and efficiency, making shopping a positive experience. Customers appreciate the kindness and genuine service from staff members, especially those who go above and beyond, such as helping with prescriptions and offering helpful suggestions. However, there are complaints about the weekend and night crew, who are often seen as unhelpful and impatient, with some customers avoiding phone calls after 2 pm. Overall, Walgreens is viewed positively when things run smoothly, with many customers feeling welcomed and satisfied, especially when staff display kindness and professionalism.
Walgreens on Cassat has their act together! Other locales not some much. I’ve been wondering for years how can the service be so bad at the Park street location despite the change in managers over the years. Cassat is a whole new experience!
July 2025
I've only experienced long lines in dru thru, but never bad customer service instore or drive window!
April 2025
Pharmacy service is hit or miss. Great service one day when only two people are working, then when 5 people are working behind the counter with no other customers in line you don't get any acknowledgement of any kind. Great selection of products but inconsistent service.
