{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“Make sure to ask for Carlos Briceno. He is a great salesman who truly goes above and beyond. He was very patient and does not come across as pushy and try to sell us extra stuff we did not need. My wife and I came back to the store several times before finalizing our purchase for our new patio. Carlos made sure we were getting the best deal and wanted to make sure we were happy. He even gave us his direct number to contact with any questions or concerns. It was a very pleasant experience and we will definitely come back to Carlos when we need to purchase more outdoor furniture.”
“I am so happy to have found Sebastian cross country move he was so accommodating honest and knowledgeable. I am in love with my mattress and love the fact it’s organic and without chemicals.I will highly recommend to any family and friends. Thank you!!!”
“Maria helped us out and she gave us outstanding customer service. She was very patient, kind, and extremely helpful. If I can give her ten stars I would. Great place, highly recommend!”
“To start off with, my first experience with Mattress firm was not good at all. I came into the store after having an awful experience at a well known furniture store; I spoke to a salesman named, Afnary. I was completely open about the nightmare I had been through... I wanted to be sure he undertsood my situation.I had purchased a mattress set from City... and it the wrong mattress was delivered (mind you, I had to take a half day off work). They admitted that they'd messed up and requested me to come back in. to choose a new bed as the one I'd chosen had been discontinued. I chose another mattress. I took another day off work to receive this, and to my disappointment, I did not receive the correct mattress once again.All of this horrifying situation was clearly explained to Afnary before we ebven began searching for the perfect mattress for me (finally). After a couple of hours, I decided to purchase a floor model as it was soft. I clearly stated I wanted THAT EXACT floor model. In addition to ordering the mattress, Afnary offered to throw in two pilllows.Sadly, I took another half-day from work and ONCE AGAIN, THE WRONG MATTRESS AND NO PILLOWS! To say I was sickened is putting it mildly. When I called Afnary, he was useless and basically told me too bad.I went to the store adamant that I get good service once and for all! I spoke with Jonathan who just so happened to have been in the store the day I was chatting with Afanry. He remembered me and my situation. Long story short, Jonathan sold me the best mattress, threw in the two pillows I had not received from Afnary, and a bunky board!I have lost a lot of sleep, a lot of money, but I am happy to say that Mattress Firm pulled through and Jonathan is the best. Afnary should not be a salesman - horrible customer support and simply no follow through. Thank you, Jonathan!”
“Be nice if you pick up the old furniture and reuse the wood instead of cutting down the AMERZON.Sell it to be refurbishedI also resent the fact that I HAVE to have you deliver it and PAY $190.00(on top over over $2000)because it's coming from your warehouse in Tampa(AM I somehow responsible for you having it rhere???).Despite all that it's a beautiful showroom Ruandy Fernandez was wonderful and everyone was very professional and helpful over the phone.”
“Very happy with the service, punctuality and quality of their products. We ordered the Isabella bed and it exceeded our expectations. They treated us very well, they advised us, we set a date for delivery and without fail everything was ready for that day. I highly recommend them.”
“Ordered the Arielle bed with storage and nightstands. Only one of my nightstands arrived on delivery day and I had a difficult time contacting anyone that was able to fix this issue. I eventually got Elizabeth on the line which was a god send. She knew exactly how to tackle the issue and always followed up promptly when promised. Her professionalism salvaged what would’ve been a disappointing experience with this company. Now my 2nd nightstand is scheduled for delivery, and thus far I am extremely satisfied with my Arielle bed and nightstand I’ve received.”
“Our "Sleep Expert" William was extremely knowledgeable and helpful. He helped me find the best choice for my needs and answered all questions and concerns in a professional and courteous manner. Great customer service from beginning to end.?Recommend this location highly.”
“An incredible experience! The bed is beautiful. Larzarra, who sold me the bed, was excellent. The delivery arrived right on time and the guys did an excellent job assembling. I recommend this place 100%. Five stars without a doubt!”
“Excellent products and sales services! Jen went above and beyond our expectations. 100% recommended. If you are needing a mattress, just go to Mattress Firm Dadeland and ask for Jenifer. She’s amazing, knows about the product she sells and has all the patience of the world.”
“Ricardo, was an amazing sales person, he took his time to explain everything I needed to know about the mattress I was looking for and I ended up buying a base also, He offered me a great deal. He was very patient, friendly and very professional. I highly recommend this location if you are looking for a good deal. Thank you so much Ricardo.”
“Daniel was the person who helped me. He was very attentive and professional. He knew exactly what he was looking for. Service with excellence. I recommend it to everyone.”
“We decided to buy the mattress today with Mariana. She is very professional and provided us, in advance, all the information that we need to make our decision. She has great customer service skills and helped us through the whole process with fantastic attitudePlease recognize her workGeorgina”
“Luis treated us very well, he accommodated our needs, and answered all our questions, he coordinated the delivery, the furniture made sure that everything matched the decoration of the house. Excellent service from you.”
“A lovely place with an excellent work staff. The quality of the furniture is priceless. I have made several purchases, always with the same girl and I have received an exceptional treatment. Here I leave you her code (8295) and her number in case you want to contact her (603) 803‐0373, I highly recommend it ??”
11AM - 7PM
19250 S Dixie Hwy, Cutler Bay
Furniture Stores
“My experience was incredible. Eddy Gonzalez, the sales man, was super patient, kind and very knowledgeable about his work. The delivery guys, Jorge Luis and Yasmany, were very careful and skilled in delivering the furniture. It was a 100% perfect purchase.”
“The sales person named Ana was very friendly and very helpful in assisting me in purchasing a new mattress. Ana is very professional and provided excellent customer service.”
11AM - 7PM
13755 N Kendall Dr, Miami
Furniture Stores
“Today I was in El Dorado, Yahima attended me, I came looking for a dining room set and he advised me to find the Q I needed. I am very grateful for your help. Demonstrated great knowledge of the store. I'll be back soon.”
“After shopping around for a few weeks, I ended up going with this Mattress Firm store. Not only because of their price, but also because of the great customer service. I initially walked in a few weeks prior to my purchase, mainly "window shopping". I was greeted by Karina. Although I made it clear I was just looking, she was very eager to help. Very nice, professional, friendly and informed on the package I was looking for! I walked in about a month later and she immediately remembered who I was. I told her I was still interested in the same and was ready to buy. Not only did she have me out of the store in 20 minutes, but have me an even better deal that the original! Customer service sometimes seems to be a dying art. Karina, and Alex who I briefly met, but saw the way he attended to his customer while I was there, were definitely the exception! Great experience overall and I'd highly recommend this store. Thank you so much and best of luck!”
“Staff was very nice And took the time to explain details of all beds and what would be the best for me. Very happy with my purchase and would recommend anybody needing a bed to go to mattress firm.”
“A unique experience, Mr. Ramon was excellent in his treatment, as a guide for our purchase. A 100% recommended place with first-class staff and exquisite merchandise.”
“Went in searching for what I would call “just the right mattress” and Ricardo gave me just that within the price range I was looking for. He took his time and explained the benefits of what he was suggesting. Thank you so much for all your help Ricardo!! Totally recommend”
“I’ve shopped at Mattress Firm U of M for years and today the experience was great as usual. I appreciate the knowledge and friendliness of the salesperson. The whole experience took less than an hour, interest-free financing was available and our mattress will be delivered tomorrow! Can’t beat that!”
“Well laid out store. Plenty of people willing to help you. This time we were helped by Ashley. Very nice, knowledgeable and helpful.
We have purchased here before and will continue to as well as recommend others.”
“Harry at the mattress store was a fantastic professional who helped us find the perfect mattress. Great service, knowledgeable staff, and a wide selection. Highly recommend shopping here!”
“I had an amazing experience!!! Everyone was friendly and kind, Danny was very helpful, knowledgeable and polite, made it easy for me to find what I was looking for. Overall I’m very happy with my purchase and my experience at mattress firm.”
10AM - 8PM
3301 SW 22nd St Ste 102B, Miami
Furniture Stores
“Maria was such a wonderful, thorough person! My boyfriend and I went in looking for a king mattress that would be affordable, comfortable, and easy to sleep on — she instantly knew our needs and made our dream come true. 10/10 recommend going to her if you need help picking out the right mattress.”
“I felt very good about my experience at Kendall's frog Ashley and Robert were very kind and gave me all the time I needed, I found everything I was looking for, I am very grateful”
“We're so happy we found Outdoor Patio Emporium. Tiffany was great. Very easy to work with. She helped us select some beautiful patio furniture and we got it the next day. Thanks, Tiffany!”
Furniture Stores
Furniture Stores
Furniture Stores
Furniture Stores
Furniture Stores
Furniture Stores
Furniture Stores
Furniture Stores
Furniture Stores
Furniture Stores
Furniture Stores
Furniture Stores
Furniture Stores
Furniture Stores
Furniture Stores
Furniture Stores
Furniture Stores
Furniture Stores
Furniture Stores
Furniture Stores
Furniture Stores
Furniture Stores
Furniture Stores
Furniture Stores
Furniture Stores
Furniture Stores
Furniture Stores
“Such a great superstore. Holds everything you could possibly need from food to toiletries to household items. Always a welcoming staff greating as you enter. Always have great value in products and deals.”