United States Postal Service
USPS,
Post OfficesHours:
8266 Mills Dr, Miami FL 33283 Hours
About United States Postal Service
The United States Postal Service location at 8266 Mills Dr is a reliable and friendly post office that offers a range of services, including mail delivery and walk-in passport services. It is part of a nationwide network committed to secure, affordable, and dependable delivery to over 157 million addresses across the US, its territories, and military bases. The facility manages a large volume of mail, processing 47 percent of the world’s mail, and operates over 30,000 retail locations, constantly working to improve customer experience. Customers generally describe this post office as having friendly and helpful staff who provide excellent service. Many reviews highlight the professionalism and efficiency of employees, such as those assisting with passport applications. For instance, one customer praised an employee for being efficient and professional, completing the passport process in just ten minutes. Others mention staff members going above and beyond, offering good food recommendations and making the experience pleasant. While some reviews note that the location has short hours, closing around 4-5 pm, most customers find the service to be outstanding when arriving prepared and making appointments. Customers appreciate the staff’s patience and helpfulness, even when faced with difficult situations or rude customers. Overall, this post office is highly recommended for its excellent service, friendly staff, and smooth handling of postal and passport needs.
Most Recent Reviews
May 2025
Not sure why this location has so many negative reviews. If you have a passport appointment and arrive prepared and on time, you won’t have any issues. During my last visit, (Ruben assisted efficiently and professionally) I was in & out in ten minutes.
April 2025
Fast and very friendly service (above and beyond). I even got really good food recommendations in the Plaza! Short wait, service with a smile, and great experience!!!
April 2025
The guy that works there with the long hair and glasses has a very nasty attitude. Maybe he’s not a morning person but they shouldn’t really have someone working front desk and giving people attitude so early in the morning… definitely has to work on customer service..
More Comments(122)
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