“The services of the employees at the pumps is superb, very friendly, helpful and professional.
Specially one ,is a gentleman from Colombia. He is amazing
Now if may I give you a suggestion
People in Miami do whatever they want without care if another person suffer base on they actions.
The lines at the Bj gas station are long and take time because the fact people only want to use the hose close to there tank. No one likes to past the hose over there cars .
Now my suggestion is to put one or two employees telling people where to go . Disregarding which side of the car they have the tank
That will reduce at least 40 % of the waiting time
Thank you again for your store and all your employees”
“Exceptional. Bought Cooper tires 5-6 months ago when there was a buy 3 get one free AND free installation.
The purchase & installation was smooth, prompt & uneventful. Was so pleased I gave the young man a nice tip.
Just went to rotate tires (FREE service if you buy tires there). Made and appointment and my wait was minimal. During rotation, mechanic found a BOLT in a tire! It was repaired FREE; again big tip.
I’m a thrifty shopper & tried BJ’s because it had a Copper tire promotion, was conveniently located & I could set up an appointment. I’m happy with the sale, installation and the follow up service to rotate the tires AND BJ’s saw one tire was flat and fixed it…FOR FREE!
WORTH EVERY PENNEY. Loved it; highly recommended. If you buy online, set up your installation appointment online & show up on time, it’ll be a wonderful experience.”
“I like to go early. They open at about 8:15 AM despite having business hours posted at 6:30. Employees are extremely customer focused and kind. If you go later than about 9:00AM you may encounter some congestion but it mooves pretty quick.”