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“Very excellent service. I recommend it to everyone who takes the time to stop by and experience the good service from manager Charlie. In every way he helps everything to the maximum.”
“Good place to find cheap tools. Most hand tools are pretty good quality. And I have bought several power tools and they still are working well. Check their magazine for sales”
“So I own a Suzuki Boulevard motorcycle. Is the 2024 C50 model, that hasn't been changed in over a decade. no frills, no tech, just pure motorcycle.
However, I lost the primary key that came with it when I purchased it new from Riva Motorsports.
So like any other motorcycle enthusiast, I belong to a Suzuki Volusia 800 forum on the internet. For the last 10 to 15 years, everyone has been recommending Ace Hardware. Because they do things that the big box Chains Don't Do, and that's called personal heartfelt service.
⭐ Meaning that they don't have to do it, but they do it to make the customer happy. And that's why I am thrilled with this Dixie Ace Hardware. I'm not going to mention any names, but I went to 2 other Ace Hardware stores in Miami and they were not that helpful.
?But this particular location was definitely helpful. Although they could not duplicate my key for me (no proper blanks) , I have blanks coming in and I just have to take the blanks to them and they will go ahead and duplicate the current key that I have. ? That's called going above and beyond and that's why from now on I'll do all my shopping at Dixie Ace Hardware.
I wasn't even aware that Ace Hardware was still around, until I started inquiring about getting a duplicate key for my Suzuki motorcycle. This place is huge. It's like a labyrinth. I feel sorry for any firefighter that has to respond here for a false alarm or God forbid a commercial structure fire. Since I'm retired from the fire department, that's the first thing I noticed when I walked in. The small little Labyrinth walkways throughout this very big store, sort of gave me an eerie sensation of the dolphin carpet fire in which we lost Lieutenant Dewey Henry back in 1998. Anyways, I highly recommend this store, they have EVERYTHING that Home Depot has and then some.
I was at Home Depot a few weeks ago and I never received personalized service and care like I did here at this Dixie Ace Hardware.
So kudos to you management ?. By the way, they have freeze dried candy here! I had to purchase some on my way out, because I'm growing addicted to this stuff. Must watch my blood sugar! I'll be back in a couple of days with the key blanks so they can give me my duplicate motorcycle key, and this time I'll definitely have a Samsung Galaxy smart tag attached to it. That's funny, I always had a smart tag attached to the second key, but I never had it attached to the primary key that I use on my motorcycle. If you guys are looking for personalized and quick service, which you do not get at Home Depot anymore, (I can personally vouch for that) , then please try Dixie Ace Hardware, I give them ????? stars, and will be updating this review in the next week or so. ?”
“I wasted 20 min driving to the big Home Depot in Little Havana, but they didn’t have the specially bulb that I needed in stock. Altogether, about 90 minutes of weekend time. I came to this Ace Hardware and upon walking in the clerk was immediately attentive and directed us to the right aisle. 30 seconds later, he came to the aisle and located the bulb I needed. I should have come here first and will do so going forward. Great shop, great staff, reasonable prices, and close to where I live.”
“Great service, that little short African-American gentleman, know all the parts very well ? I didn't have to explain what I needed , it was already in my hands ?”
7:30AM - 5:30PM
2511 SW 67th Ave, Miami
Hardware Stores
“It is the ideal hardware store to find the satisfaction of any need.There is very good organization of the products and exquisite attention from its workers, especially from a Nicaraguan man who has an excellent command of his work and provides the necessary help to find exactly what you are looking for.I recommend it and I will return whenever I need something for the home.”
“The store managers and employees @1044 SW 62nd ave are top notch. Good people EXCELENTE customer service. I'll make this my store even though they're a bit far outta my way! 5, Star ?????”
“Good service and qualified staff, I keep visiting that hardware store and the service changed to excellent...Congratulations to that team...And its administration....”
“I had such an amazing experience at the South Beach location! One of the young ladies there, Kheila, was very informative and answered all my questions with great detail. I definitely learned a few things from her. Thank you all at Ace Hardware South Beach. Kheila, continue the amazing work.”
6:30AM - 3:30PM
6790 SW 81st Ter, Miami
Hardware Stores
“I get there and they took care of me very quickly , I had asked the sales man a question about the part and he said don't worry its what you need. Then the other sale man says to me are you done ? " I felt like I was getting kicked out.. just to realize that across the street there was a Jim full of hot ? G.I. Joe Girls lifting ? weights and all the worker, were Glued to the front door window... so I get home to realize that they gave me the wrong part ☹”
“They have everything...the offers they have are incredible...very easy to handle. .and they even explain and help you how to offer a better service with the materials and tools that they offer you...”
“Employees are friendly and knowledgeable. I knew it was a great place when it was so full. Great organization. You sign in and get called when it’s your turn. Wide expansion of materials. Best place to go to by far.”
“Whether I need all the gaskets for my very old Presto 6 qrt pressure cooker or for my Italian coffee maker, this small store has them. I have been going there for years, and I always found such needed items. It is very convenient when you need those parts in a hurry.”
“Thank you for your service. We apreciate you comming to our home to fix the problem with our water heater even though this was a mistake from our Plumber. We apreciate your efforts and attitude towards fixing this problem. Its good to know there are still responsible and proffessional business owners that geniunly care about their customers. I look forward to doing business with you in the future.”
“It's a long time since I entered ShellLumber.I just want to express my gratitude to Diego and Luis in the wood part for their attention and as well as Gerardo in the painting part for his willingness to help.”
“(Translated by Google) Good service and quick service when it comes to serving the customer, although they need to increase the storech(Original)Buena atención y Rapides a la hora de atender al cliente aunque nenecitan aumentar el storech”
7:30AM - 5:30PM
2652 NW 29th St, Miami
Hardware Stores
“They have everything you need and are incredibly helpful. They even walked our grill home with us three blocks on their A & B Hardware True Value. I haven't had a neighborhood hardware store like this since I was a kid.”
“I hadn’t been to this store in about 3 to 4 years. My last experience wasn’t pleasant, but today was a great experience. Since then the store is now more organized with brighter lighting and friendly staff. Frank helped me find exactly what I needed right away. I definitely will be back for all my hardware needs.”
“It's not just sold. The best painting. If not, they make it to your liking and whim and if you don't agree, they even take it to the place where you are working. THAT EASY”
7:30AM - 4:30PM
501 E 9th St, Hialeah
Hardware Stores
“NO TICKET, NO TOOL!What a find! I have a pricey Porter-Cable brad nailer that jammed upon first use. It took me a ton of googling, emailing and calling to get DeWalt to honor the warranty, but the upshot was that United Tool is an authorized DeWalt / Porter-Cable repair center. Although United Tool is located in Hialeah, they are on the outskirts, so while one gets to experience the creative zoning and independent street grid & naming conventions unique to the city, a trip here does not require a passport or teleportation device. Bonus - they are located near the San Pedro Pet Supply & Botanica, so if you need to do some santeria on your dog AND you need a tool, you're covered! It was easy enough to find with GPS and they have a few dedicated parking spots along the side of the building. The store is small and covered in peg-board, just like your dad's garage workshop from the 1970's. The gent behind the counter, Henry, explained that they were having an issue getting paid by DeWalt for repair work, so they would send the tool out. I got a ticket in exchange for turning over the nailer, and was admonished, both by Henry and by the copious signage inside that NO TICKET, NO TOOL! I made sure to secret that golden ticket in a safe place!Just about two weeks later, I got a call that my nailer was ready for pickup. Frantic excavation of my office ensued to locate the ticket before I set off for the pickup. It works like a charm and I couldn't be happier to nail stuff down to my heart's content. Thanks guys!”
“Moved into a condo within the past year-- asked the bldg maintenance to renew my entrance door (which was tired, and then I created a "patch" (scar) with an I VOTED sticker that removed varnish). Maintenance sent a worker, no fee (but I gave a tip)...and long story short, I ended up with dark varnish on my newly installed (light color) laminated flooring. Up one, back two? I went to this (my go-to hardware-- because it's small, familiar --vs HD); I had Mineral Spirits in mind. But then? thought to ask the three guys chatting behind the paint counter. They? (too) had reservations about abrasives; and GOOGLED (what I had NOT thought to do): suggestion: vinegar and/or rubbing alcohol. Knew I had vinegar, but purchased isopropyl alcohol at the Walgreens next door.
Tried the vinegar--minimum improvement, but still remarkable stain. Tried the rubbing alcohol-- 100%/instant(!) removal of stain, with NO damage to the flooring. THANK YOU!, guys!! (hopefully you know? WHO you are). Will "repay" you with future business. xoxo”
“Always has what everyone needs and great customer service. In business for over 40 years. They can special order anything you need for your plumbing and remodeling.”
7AM - 5PM
Miami Beach
Hardware Stores
“Walked in, guy helped me find what I needed in 30 seconds, paid and walked out. I speak Spanish and he helped me in English. Not sure what the problem is with other reviews lol.”
8:30AM - 6PM
6758 W Flagler St, Miami
Hardware Stores
“(Translated by Google) You get everything, quality care, I recommend visiting if you need construction materials to gardening elements and others, success greetings(Original)Se consigue de todo, atención de calidad, recomiendo visitarlo si necesitan de materiales de construcción hasta elementos de jardinería y demás, éxitos saludos”
“I HAD BEEN BUYING ALL KINDS OF THINGS FROM AMERICAN FOR LAST 30 TO 40 YEARS, THE STAFF IS FRIENDLY AND ALWAYS READY TO HELP. I PICK UP ALL THINGS AT THE BACK AND THEY HAVE GOOD HELP THERE TOO. I DO NOT UNDERSTAND WHY SOME PEOPLE ARE COMPLAINING AND FINALLY PRICES ARE FAIR.”
“Excellent service in the gardening department! Danilo was super friendly and attentive. He helped my husband and me find everything we needed. He made us feel like family with his kindness and professionalism. Thank you, Danilo, for making our visit such a pleasant experience. Highly recommended!”
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“It's a very well-known brand where you can find almost anything you need to get out of a bind without having to leave Key Biscayne. However, it's possible that you might not find certain very specific items or those with particular details, but you're sure to always find something to solve the problem in the meantime.”