Firestone Complete Auto Care in Kissimmee is a one-stop shop for vehicle needs from standard maintenance to tires and repairs. Helping neighbors since 1926, it offers comprehensive solutions for every make and model, including oil changes, brake inspections, and engine repairs. Reviews note an improvement in customer service and time management, with cars sometimes done in half the expected time. Customers report being able to get same-day service like an oil change and alignment done in about an hour. The staff is described as super nice, courteous, respectful, diligent, and friendly. The service is carried out correctly without delay, and the lobby is noted as being much nicer than some other locations. While there was a past issue of long waits, the experience now is reliable, with service reps helpfully calling about additional items. Customers report being satisfied and would return, finding the auto care service to be exceptional.
Always have a good experience. Manny checked me in quick rotated and fixed a tire I had with a nail. It was quick and easy. Thank you Manny for help!!!
July 2026
Quaid was so helpful, attentive and kind. He made sure to explain everything along the way and took care of my needs quickly. Very happy with the service I received!
July 2026
My service advisor was very thorough and detailed explaining the issues with my car. I came in with an ABS issue and the diagnostic was able to reveal inherent problems. Very professional staff and upfront with pricing. They were very patient with me which is a breath of fresh air. Recommended for your car issues.
