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“Kelvin Was super great, patient and helpful with me. I was able to leave happy with what I left with. If you guys want an honest purchase go to Kelvin he is more for the customers than the sales. Thank you Kelvin for helping me after a stressful day I had.”
“I came in the store today to upgrade my phone. I had a pleasure of working with JJ. She was the best hands-on. She had me in and out! no complaints. She definitely needs a raise. I will be coming to the store for all of my questions, upgrades, accessories, & or whatever it is I need. she is the best in the store. Thank you for hiring her. We need more people like her.”
“Came to the store with a few issues with AT&T and my bill!!!! Victor and Daniel were able to switch us over and give us a better deal and an insurance plan that’s amazing with great coverage I’m so content and happy I recommend 100%!”
“The Store Manager Lamar and Angie went above and beyond to resolve our Verizon Issues with our bill. Lamar spent 4 1/2 Hours with Verizon Customer Service going back and forth until all billig issues and crédits were applied. Over the 10 years that I‘ve been with Verizon , no one has gone above and beyond like this Store Manager. Now a days people don’t go above and beyond to help people in need. This is the Store to come to if you need help with your device or have questions of your bill. Thank you Lamar we greatly qppreciate your hard work and efforts .”
“I have never had good service at this location UNTIL we met Niurka. She went above and beyond to help us. As a business account we usually get pushed aside and are told to contact our business rep. We dreaded going in to the store until we met her. She cares about her job and is the definition of customer service. We need more employees like her in the workforce.”
“Service is great, staff is usuallt well informed and the line....well thats a different story. Customers have to wait in a disorganized line forever and it's hard to define who's next in line.”
“Temmy was a great gentlemen, great customer service and also a great guy. The one thing I really like about him is the way he explains everything to me, he was really great and for that I really appreciate him”
“Angie is one of the greatest employees they have!!!! Beverly and Nayka are just as good as her if she's not there I know they'll get me right just like Angie says!!!”
“I am very grateful to Andrew for their excellent support. They were extremely helpful, professional, and patient, and make sure everything was resolved properly. His dedication made the whole experience smooth, I truly appreciate the great service he provided.”
“Spectrum located on Simmons and 192. David L and Maria did an excellent job. This team helped me save $$ and resources on an existing plan with an over priced provider.
I highly recommend David L. He's newly employed with this organization. But he's not Inexperienced at treating the customer the way he wants to be treated.
He was patient, professional and determined to earn my business by saving me monthly charges.
I respect and appreciate the staff for thier quality service and sharing affordable options.
I remember, TWC, Brighthouse, Embarq as past cable and internet provider's.
I'm glad that the quality of service is exceptional and continues to evolve as technology enhances.
Thanks Spectrum you earned my business.”
“I just spent some time in Spectrum store and young lady Merari help me take ca
re of all the things that need to be done. She was very patient since I'm not very knowledgeable about it and help me and I appreciate it's great to have employees like that help and don't send me home without the information, thank you”
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“My phone charger port stopped working and Kevin assisted me in less than an hour, he gave me a great deal on my new phone! I seriously cannot recommend this shop enough ! All of the employees were so kind and helpful, 10/10 recommend !!”