10AM - 8PM
4605 Old Canoe Creek Rd, St Cloud“Worked with Chip today to upgrade my phone and he was absolutely fantastic! He took his time and was super patient with me in explaining all the details of the options I was debating between. What a great guy! Highly recommend this location!”
10AM - 9PM
2538 Simpson Rd, Kissimmee“They really tried to help.Didn't have the phone I needed. Call another T-Mobile and sent me there. Because I had the phone available.Disappointed in the one that they sent me to. Because they gave me luggage tags that I did not want no case for my new phone.And didn't even give me the phone that I was searching for.”
10AM - 8PM
9985 Tagore Pl #3, Orlando“lake Nona Tmobil the best been with Tmobil 4 yrs Annette was great thank you all I could say if you go at the pik of the day ...Yes you will wait because good things and good service comes to do those who are not in a rush....they are always busy, and busy is good thank you Tmobil lake Nona”
“Jay was a great help on my visit today 1/30. She helped me pick out a new phone and I'm happy to own a new Galaxy S23 Ultra. She also helped me with additional accessories on my visit. Super helpful and friendly. Highly recommend.”
10AM - 8PM
1001 W Vine St, Kissimmee“My experience with representative Alexander was very good. He gave us excellent service, very friendly, professional and helpful. I recommend your service. This is what attention to the public should be like, like what this boy gave us. Thank you so much!”
“So I ran into an issue with AT&T turning my phone off before certain dates and when that happened, I literally had to find a store to remedy the issue. With me being military, most of the guys I served with switched to Verizon for better service and coverage so why not? Issue was I went to the wrong store when I ported the phone numbers over. Buttttt the guys here took care of us and made sure we had service before we left the store. I recommend talking to Armando and Ricardo because they know they’re stuff. Thank you guys :).”
“Well, you know what it is like!, phones and money for them, it is honestly a clean deal with long features! im a customer for 2 years and i can tell it is amazing from the deals!”
9AM - 7PM
1340 W Osceola Pkwy #101, Kissimmee“We were having billing issues with our new home internet plan. They quickly and calmly resolved the issue quickly and efficiently. We worked with Alex the manager and Henry who were absolute pros. I would highly recommend them to anyone”
“I switch to boost Mobile about 4 months ago I was with metro and don't get me wrong metro is good but they don't service a lot of areas and when I moved a couple times I wasn't getting a good signal so I that's why I went to boost”
“Leslie is the best!! She took time to explain my options on switching plans vs. staying with my current plan to get the best deal on an iPhone 15 upgrade. I came back days later to officially seal the deal.”
“My Dad decided to help me out and I was pretty intimidated by previous experiences with Verizon. I had switched from a 7 year phone and had a difficult time at a different store. Fortunately the goal was easy and the process was made easier. Huge thank you and Kudos to Fabian for helping us out. Very smooth transition adding a line and he even noticed that my Dad was a Veteran and due a discount which the Store that my Dad frequents hadn't noticed. Made the corrections to the account and additions to the account and made the whole experience refreshingly simple. We were satisfied with phone and service in 30minutes. It was glorious. Thank you Fabian and Verizon for an awesome experience.”
10AM - 8PM
12640 S Orange Blossom Trl Ste 100, Orlando“We went to this location, because my grandmother needed assistance with her service and billing. Sofia was our customer service rep & was beyond professional, knowledgeable, patient & overall an excellent customer service rep! We are so thankful for her expertise and attention to detail, we cannot say enough good things about Sofia-she is a valuable asset to your company. We also commend the store manager, for a great team!”
“Just wanted to share my experience with Maria at Spectrum I’m a difficult customer she was patient explain everything I mean everything she fast sufficient give you good options she was awesome with all her customers that’s rare in these days she’s the best!!!!!”
“The staff at Spectrum on Osceola Parkway are amazing. I was there for a new modem and wifi router. I was #7 in line, and a rep greeted everyone to discuss their needs. It's a great system that speeds up customer service.My order was a do-it-yourself to replace the modem and router for my new desktop PC. The kit included graphic and text installation instructions, and their rep assured me I could do it. If not, she gave me the number to call for a tech.By the next morning I gave up and called for help. I was stunned! My appointment was scheduled and their tech could arrive in a half hour! Yes! Jonathan was there on time, and was done a little over an hour. Spectrum is A+ 5 Star!”
“Excellent customer service from this store in Saint Cloud. The rep was very knowledgeable and super helpful. My purchase and transition to a new phone and watch was a breeze.”