“Manuel was informative with information on the mattress and bed frame we were shopping for. He is very knowledgeable and attentive to our needs. Manuel took the time to explain the mattress and bed frame to our understanding. He did not rush us and answered the many questions we had. He was very polite and respectful which made our purchase that more enjoyable. I will recommend our Family and Friends to this store. Thank You Manuel..😀❤”
“I recently purchased furniture from this store, and the experience exceeded my expectations. From the moment we walked in, the customer service was outstanding. The staff took their time to show us all the available options, answered every question without rushing us, and carefully walked us through the catalog until we found exactly what we were looking for.
What impressed me most was their commitment to customer satisfaction. They went above and beyond to make sure our furniture was delivered on time to meet our schedule. Their professionalism, patience, and attention to detail made the entire buying process easy and enjoyable.
If you’re looking for quality furniture backed by exceptional customer service, I highly recommend this store. Thank you to the entire team for making this such a great experience!”
“We relocated from Denver CO to Wesley Chapel Fl
Great customer service, excellent mattresses and adjustable frame! Great for sleeping, health is better. Thank you, JV”
“Salespeople are very knowledgeable and able to assist with comparison of products. They were very patient about Q’s and concerns. I’m confident that I bought a very comfortable bed!!”
9AM - 9PM
1255 Osceola Pkwy, Kissimmee
Mattress Stores
“Edwin provided a fantastic 4th of July sale experience. We showed him exactly what we wanted from the manufacturer, and he was able to provide it and even tailor it with a better option at the same manufacturer price. He matched and even exceeded all online discounts, and gave us extra savings on the shipping. It was a very favorable experience, by which we felt reassured that we were getting the best deal.
Thanks Edwin!”
“Luis was super friendly! I was a bit nervous about testing out the beds and he was very sweet and encouraging in just laying on them and seeing what I liked. Definitely recommend them :)”
“Very honest and helpful staff. I am in love with my bedroom set. They delivered the wrong size box spring cause the manufacturer didn't had the size I originally ordered , but they came in the next day and delivered the right size. Very please with their service 🙏🏼”
“Since we walked in the store first of all it smelled very good, nice and clean. We started walking around and Lea came to greet us with her great smile and awesome personality. We had a great experience and are very satisfied with the purchase and customer service. Will recommend 100%!!”
“(Translated by Google) I love this place, mattress and furniture at tremendous prices."Good pretty and cheap"(Original)Me encanta este sitio ,mattress y furnitura a tremendos precios."Bueno,Bonito y Barato"”
“Kellee was very helpful and shared a lot of good information to help us choose a mattress and pillow that fit. She made us feel very comfortable, and educated us so we knew what we were getting into. Highly recommend.”
“My experience at Havertys was excellent.
The entire staff are professional and knowledgeable about the establishment. I love the quality of Havertys furniture.”
“Last month I purchased a recliner because I was having problems with my mobility and comfort. The associate Fernando Franco attended me with such patience and care until I found the perfect one which I am very happy with once I got it home. I appreciate the fact that I was never treated any different just because of any disability. Thank you Fernando 😊”
“Vito was excellent helping us find the perfect mattress/adjustable base/frame combination and a coffee table. He was very informative and was able to accurately tailor his recommendations based off our feedback so that we ended up with a perfect fit. We felt no sales pressure, and he financially was a straight shooter. It made the entire experience pleasant and stress free. I absolutely would return to Ashley for more furniture just to work with him again.”
“I have to say the best customer service ever . Vanessa the store manager went above and beyond and made sure that all our needs were met . I highly recommend anyone shopping for furniture to go to this Cassel store or call and ask for the Manager Vanessa she is an expert in making sure the furniture that you want is the one you get at a great price . Excellent business”