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“Michael was the best and helped me set up my Military discount and Auto Pay discount! Excellent and very thorough and professional. He is an asset to the company!”
9AM - 7PM
2979 Vineland Rd, Kissimmee
Mobile Phones
“I had a fantastic experience. My phone had a cracked screen & battery issues, and they fixed everything quickly & at a fair price. Staff was knoledgeable, honest and super friendly. My phone looks and works like new again. Highly recommend this place to anyone.”
“Sales Representative Maria was very kind and informative about the services that Metro provides. She was very professional and helpful. 10/10 customer service. Would recommend.”
“I am soooo late but I was having so much trouble transferring the eSIM from my original AT&T iPad to a replacement iPad from the insurance. I called AT&T 3x and everytime I was on the phone for OVER an hour and a half the second call was almost 4 hours. I was so exhausted because I only have iPads on my account no cellphone and of course AT &T makes it IMPOSSIBLE to do anything if you only have iPads. EVERYTIME THE REPS WOULD SAY I CAN NOT SEND THE CODE TO YOUR EMAIL only the device on the account. Apparently, that is NOT true. So if you get a rep on the phone that says that they ARE NOT doing their job correctly. The second time I called AT&T the rep had me verify my identity and I was approved but he said he still couldn’t transfer the eSIM. Like make it make sense. Anyway, I went to back to AT&T store a second time and if I was not able to transfer after this last desperate attempt I was literally going to cancel my service. BUT…..when I walked there was SHAY and she IMMEDIATELY handled it and sent a code to my email yes I said EMAIL and my ESIM was transferred FINALLY !!!!! Thank you so much for helping me I was so stressed trying to get this done. You did amazing and BIG SHOUT OUT TO SHAYYYYY ??. If you go to this AT&T ask for her cause she is the only one who knows how to do her job. Thank you again ! I am a satisfied customer ??”
10AM - 8PM
3831 W Vine St Ste 72, Kissimmee
Mobile Phones
“CESAR I truly appreciate the efforts you placed forth in transferring all of my data to my new phone under extraordinary circumstances. Your price was fair & your service impeccable. Many thx.”
“Excellent customer service Martha Ligia the person in charge to fix the cell phones was amazing she is a genius to fix phones thanks you to have people like her because we save a lot money and time”
10AM - 7PM
1628 Pleasant Hill Rd, Kissimmee
Mobile Phones
“Roger is the best!!!
I have fixed my Samsung 21 Ultra that had gotten ran over by multiple cars and it is brand new!!!
His attention detail and experience is worth every dollar.
I fully recommend him for any repair.
Great work and at a reasonable price.
Roger was phenomenal with fixing my cell phone. My phone fell and I ran over it several times and now it's like new. Their attention to detail and experience makes up for the price of the repair.
I recommend it with any arrangement. Excellent work and a reasonable price.”
“I came on a Saturday and I was surprised with how quick they attended me. Karen. V was so attentive and also the diligence of Karen.A. Alejandro was also a great help with his persistence and support the whole time: I had a bit of a tough issue to solve but they tried and beyond. Thank you guys so much for all your help ? God bless.”
“I visited this store on July 11th. I was on vacation from Virginia and sustained water damage to my phone. Manny was the employee who took care of me. Not only getting me a new phone and getting it set up, but also let me know of 2 other promotions T-Mobile had going on that he thought would benefit me. I had such a great experience with Manny, that my best friend came back later in the afternoon to switch to T-Mobile. I wish we could take him to Virginia with us.”
“Leomarys allowed my experience at cricket to be a great one! She is knowledgeable, did a great job in making sure all my needs were met and really just turned a negative day into such a positive one! Not only is my new phone great but the cellular service and with my store experience, it was just perfect! Thank you Leomarys, your doing such an amazing job taking care of your store and clients! You deserve the recognition ?”
10AM - 8PM
3160 Vineland Rd Ste 1, Kissimmee
Mobile Phones
“Customer service is excellent here, they listen to your problem and always find the solution. Store has always been clean and organized since Yainid has been there! Thank you.”
“I am Ecstatic about this AWESOME SIMPLE MOBILE phone and repair this SUPER HOT MAN named JAVIER that has just fixed my new TABLET in like REALLY REALLY SUPER FAST minutes when my phone company sent me to 8 different STORES and all the EMPLOYEES did was mess around and not one person helped me at all. So for now on I TRULY RECOMMEND for all or anyone go to this WONDERFUL phone and repair store . And you will be Greeted with Smiles and real people that treat you like family and take all the stress away and make your situation at ease. I give them A MILLION and more GOLD STARS. Thank you for helping me And making my stress at ease. I look forward to going back soon and DROPPING METRO PC. And starting over with a new phone. Thank you very much and GOD BLESS all. Tanya ??????????????”
10AM - 8PM
1984 E Osceola Pkwy, Kissimmee
Mobile Phones
“I had a wonderful experience! Excellent costumer service. Wonderful attention and service from Johayra, she helped me select a cell phone suitable for my needs. I will ask for her when I come back!”
“Leo has surpassed our expectations. We just not only saved money but also got more telephone with less monthly payment. Thank you, Leo, for the outstanding service.”
“My phone charger port stopped working and Kevin assisted me in less than an hour, he gave me a great deal on my new phone! I seriously cannot recommend this shop enough ! All of the employees were so kind and helpful, 10/10 recommend !!”
“Hi this is Denise and I am one of your customers. And Miss Janet was the representative and I have to say that she very professional, very courteous, very professional very knowledgeable about the product that she's representing Miss Jeanette Walk The Walk and talk the talk she will be an asset to your company. More Representatives like her will keep Metro going. Thank you so much Miss Jeanette ❤️?”
“Juan was very helpful and welcomed me when I came into the store. He told me he would be right with me. Ge was patient and He helped me get the best deals possible! Hire more people like Juan”
“My wife recently ported in from Boost, and we had an amazing experience at Metro by T-Mobile thanks to Adriana. She was super friendly, professional, and completely transparent throughout the entire process. She made the transaction smooth and left us feeling truly satisfied. Great customer service!”
“Beverly was incredible she was extremely helpful and friendly she made the process so much easier and fast. She explained everything perfectly to help me understand. The guy that was working wiry her was also super friendly. I would recommend this place to anyone anytime!”
11AM - 8PM
2431 Pleasant Hill Rd, Kissimmee
Mobile Phones
“A recent issue with a faulty phone that messed up my weekend was resolved efficiently by a very helpful customer service representative named Amanda. She went above and beyond. She is an extraordinary person with a beautiful heart, always willing to help even at the last minute of her shift. I already sent your store address to tone of friends. Thank you so very much Amanda, your assistance was greatly appreciated ?! Keep being you? keep shining
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“Oscar is the best of the best Metro by T-Mobile right here on Vine Street this guy is an excellent helper. He helps you out with anything you need great guy, friendly amazing, and great to have him as my Metro by T-Mobile salesman.”
“At first I thought it would be nice but I didn't know the phone type so anger took in,then six months later try again it's been working ok.so I say thank to apple tech and my metro,and two lady of metro store thanks for understanding Bless you Both Take care ????????????? so far I wish you both kindness and happiness God Bless ???? I hope the best ?????????? ?”
10AM - 8PM
2256 W Columbia Ave, Kissimmee
Mobile Phones
“We had a representative Christian and he was amazing. I suggest everyone go to his quick use efficient and he was on time and did everything wonderful thank you so much for Christian.”
“Kelvin Was super great, patient and helpful with me. I was able to leave happy with what I left with. If you guys want an honest purchase go to Kelvin he is more for the customers than the sales. Thank you Kelvin for helping me after a stressful day I had.”
“I came in the store today to upgrade my phone. I had a pleasure of working with JJ. She was the best hands-on. She had me in and out! no complaints. She definitely needs a raise. I will be coming to the store for all of my questions, upgrades, accessories, & or whatever it is I need. she is the best in the store. Thank you for hiring her. We need more people like her.”
“Received amazing support and help. Another store gave me a bad deal and they made it right. Chris was very professional and helpful and he saved me a ton of money and headaches”
“It's not the first time I've come, I've come for other phones years ago and I've recommended people, the truth is the service and quality of this place is the best, they do the job super fast!!! I recommend ? %”
“I switch from T-Mobile to Metro because the employee Angel offers me a better deal on my monthly payments. He was very helpful and kind person, I recommend To visit this store always”
“On the morning of October 24th, I came into the AT&T store to do an upgrade and try to save some money on my bill. Roy helped me with everything — he was super knowledgeable, patient, and made the whole process smooth and easy. All of the coworkers were very helpful and attentive too. Great customer service experience overall!”
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“I’m so glad I found this place! I was able to request a repair quote online, and they responded quickly with detailed information. When I visited the store, I discovered that it was just my screen protector that was damaged, not the camera itself. Ali was incredibly helpful in providing a solution and setting up a new camera protector for me. I truly appreciate the excellent service and would highly recommend this place to anyone.”