The UPS Store #6101 in Kissimmee is a locally owned business offering a variety of services including packing, shipping, printing, document finishing, notary services, shredding, and faxing. Customers appreciate the expert assistance and reliable service provided by the staff. Many reviews highlight the helpfulness of employees, with specific mentions of a young girl and an older gentleman who are noted for their professionalism and knowledge. While some reviews mention less friendly attitudes, the overall consensus is that the store offers good service, especially when customers are polite. Many visitors report quick and efficient experiences, making this UPS Store a convenient choice for mailing and shipping needs.
I only come here because the location is convenient. Just stick to the self-service kiosks and avoid interacting with the staff, especially the elderly man. Actual customer service is nonexistent, and the staff have miserable attitudes when you ask for help.
May 2026
Horrible service, lady in the front kept on giving me issues for trying to return my Amazon package. Which I have previously done several times. My Amazon package came in one box and she was trying to give me attitude cause I needed to pack it in two different boxes. For no reason.
April 2026
Very unprofessional and not helpful at all. Said they can’t help print my label because their printer was broken yet made no effort to assist in any other way. Essentially this is just a fancy drop off place if your package is all ready to go.
