The UPS Store #1816 in Kissimmee offers packing, shipping, printing, a mailbox, notary, shredding and faxing. It is locally owned and operated. Reviews note excellent and stellar customer service, with employees described as outstanding, great, nice, hardworking, and showing genuine kindness and care. Customers report being treated well and helped quickly, having a great and peaceful experience. One common mention is that service can be slow, with waits often over twenty minutes and an average of ten people waiting.