Geek Squad provides repair, installation, and setup services on all kinds of tech at many locations. Reviews describe experiences as the best experience, awesome, and great service. Customers report agents as professional, knowledgeable, personable, patient, pleasant, empathetic, kind, and respectful. They solve ongoing problems others could not fix, providing the needed solution. However, some note the service is very pricey and that it can be nearly impossible to reach a human being on the phone, citing a problematic phone screening program. Despite this, those who connect find everyone polite and professional, and many highly recommend the service.
I went into the Best Buy today, no appointment because I had a work iPhone I purchase a few months ago where it asked for a passcode but I didn’t know it, so I needed a factory reset on the phone
Paul helped me, was easily workable, and got me in and out of there in like 30 minutes. Great experience
July 2025
Geek Squad Electronic installation is Awesome! Brought in a front, rear dash camera to be installed. It was installed in less than 20 minutes. The tech did a fantastic job! Hide all the wires and made sure cameras were working properly. Highly recommended.
February 2025
My father who is 84 years old. Mohammed Z helped him set up his icons through remote access. Mohammed was very patient and pleasant. Ultimately, everyone was happy. I highly recommend Mohammed Z and the geek squad.
