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“Hooked ya girl up! ?
I needed a new phone plan of my own and wifi for my home and Doug was the greatest at knowing the best deals!
I walked out with the coolest newest phone, my wifi box and wifi for my vehicle without paying much at all!
My monthly bill is even a deal of its own. I'm all set and couldn't be happier with choosing TMobile.”
“Best cellphone store I've been too. Definitely willing to help! Excellent customer service! Other repair store in the mall couldn't help me and sent me here and I'm glad they did. 100% recommend this store”
“I went there today with my old broken phone hoping to get it fixed.a nice young man was very polite and helpful.He opened up the phone and showed me the water damage......then sold me a nice new phone for a great price and helped me set it up with my contacts and photos.....I think his name is Jeff.......a great guy....he helped an old man get through a crisis !”
“The best Metro store I have been to. Luis helped us and made the experience 100x better his customer service was amazing and he had us in and out and fixed all over our problems. Thanks Luis”
“Miguel and Jordan were the best associates I have encountered in a LONG time! Even if the phone service was terrible(which it isn’t) I would still buy a phone because of how nice these two were.”
“I love this store. Best store I have gone to thus far. I have one like across the street down the block from me, I don't recommend, and I will drive the little bit for the customer service at this location. ?.”
“Glaudy went above and beyond to ensure we had the most painless, easiest upgrade to our lines possible. she was incredibly transparent and patient with us as well as answered all of our questions as clearly and honestly as possible. Exceptional work ❤️ we are so grateful!!”
10AM - 6PM
3346 Rifle Range Rd, Winter Haven
Electronics
“When in to bay a bill for a friend and Maria convinced me to switch my 3 lines from Verizon my bill is cheaper and the service is great couldn’t be any happier would recommend anyone to go see Maria at this store”
“My family had a wonderful experience at this location. Jason was very knowledgeable and friendly. We made the switch from version and got our bill down from over $300 down to $140 for four lines and we got to keep our phone numbers.”
11AM - 6PM
2800 Ridge Way Suite B, Lake Wales
Electronics
“To whomever it may concern, I wanted to share my thoughts on the service I received at the store in lake wales. The entire staff was beyond helpful. They were friendly, patient and made the process seemingly easy. Their professionalism was very respectful and appreciated. I am so glad to have experienced them and their help. Names were Kaylee, Brandon, kennely, Adan and Miguel. Again, thank you and they did an amazing job.”
“I love my Target store at Northeast Polk County. I can’t wait till the new one is built closer to Haines City. I love the variety of options that they offer and I always get sucked into the dollar section when you first walk in target is like a trip to an amusement park if you don’t have one nearby, you find all the things you didn’t know you needed.”
“My daughter and I came into the Auburndale store to transfer service to my daughter’s new phone. Alex was wonderful and took care of everything for us. We really appreciate his assistance.”
“The dealer has to sell you the deal to save money on the day of your purchase; because we want the cheapest possible price,but some times the cheapest is more expensive on activating your account for the first time. That’s why y’all bills is different when you switch to Metro; they welcome any account but the deal is the deal; then you switch back to the plan you want to keep. Is all about saving money people. I’m a customer myself ????”
“What a great place environment. Every time I walk into the store it doesn’t matter what time it is Alex is always there to help me. No matter how difficult my issues may be in regards to my cell phone, he takes care of them in a seem-less fashion. Not only that, but he also explains to me step by step. So should such occurrences happen again I’d know how to take care of them myself. I for one am glad cricket has someone like him on their team.”
“I've been with Metro since 2011 & been to all stores in Winter Haven/Auburndale area. This store is BY FAR the best and friendliest customer service in Polk County EVERY TIME! I appreciate you Cay!!”
“Danielle is amazing! She will always help you save money and help with all your needs… I met her at the flea market was paying 230 at T-Mobile 2 phones now I pay 60 with ACP program… thank you Danielle your the best”
“This is not a corporate Verizon store However it is an exceptionally good store The employees are very friendly they go the extra mile without making you feel like you are taking up their time I'm big on customer service and I consider this a plus They open door and greet the customers at the door and when it's time to leave they open the door again for the customer.”
“Great friendly staff. Aaron’s in Haines City will help you to get great low prices and what is suitable for your monthly budget. Comparable to other prices in town Aaron’s is the store to go to!!!”
“Alexis was EXTREMELY helpful and answered all my questions and concerns quickly and professionally. Will definitely be recommending him and this store to anyone and everyone!”
“Mariah and Alaja were so nice, professional, and goes out of their way to help me with my order. Mariah take from her time to look for last item and went to back storage to get it. Alaja jump to guest service to help with the line, and help me with my orders, both of the are great and have high knowledge about great customer service. Congrats Target team work!!”
“Liz was very friendly and kind. she helped me with all my questions and always had the best answer. her customer service was amazing and fast. she deserves a raise! thank you so much, Liz.”
“They have the best price for the service and no dropped calls always there to help with any problems you may have very friendly personnel and extremely knowledgeable with all their products”
“The girls that work here are amazing. Dolyn and Angela are very friendly,helpful and really kind. They go above and beyond for their costumers. I highly recommend to visit this store.”
“I was shopping for a rare gift and I found it at Aaron's. the infinity game table. I have had it for a bit. Wanted to make sure was worth it. I must say it is. not only is it a great game, but the staff at Aaron's was so helpful in teaching how to operate it and even how to purchase more games. if it wasn't for the friendly staff I may not have purchased it. but Love it. Thank you all so very much.”
“Before when we started with them it was better; There were always offers but it's been a long time since they offered almost anything. The good signal compared to other companies.”
“This place was awesome I don't remember the names but it was a tall black dude and a short Hispanic lady this Saturday. They got me in and out quickly and got us a good deal. Would recommend”
“OTR OR COMMERCIAL DRIVERS ATTENTION .... they don't open on Saturdays for delivery they are open from, I've been told from 6:30am until 2:00pm M-F. Now the store is open for the public, not for delivery.”
“The store manager chance was extremely helpful and got me in and out pretty fast considering how long the line was he handled me and a few other customers at the same time in a fairly professional manner considering he had an extremely rude customer in the store I'll definitely be going back for all my future purchases just because of how efficiently they got me in and out , very happy with the transaction ?”
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“Hours before hurricane Milton I came to buy some waters and a bite to eat, I ended up not having enough money to cover my waters and my cashier Shante paid for two of my large waters and a bag of pretzels and I am so thankful for her, she didn’t have to do that and It was a blessing for me to say the least.”