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“Angelita, Marie, Ariana, they were awesome! They helped me upgrade my phone and saved our family over $130.00 a month with upgrades. We appreciate the exceptional customer service, patience with a smile!”
“A+.5 Star. Leading vocals with Mr. SAED on the deals and , Mr. ALEX on drums and bass with the technology and know it fix it ALL. I will always come to this store..I will drive FURTHER to come to this store! One stop shop and fix..I sat there and watched these guys sell, repair, upgrade everyone in the store with their knowledge and skills. Metro has a gold mine right here in town. A gem of a place. Thank you guys for helping my husband upgrade and fix his issues with his phone. Metro customer for years and leaving this store knowing we will be metro customers for 10 more. Thank you Saed and Alex for being top notch and making the customer feel top notch too.
OneLove ♥ Scobee Family”
“Was a bit nervous going in, didn’t know the questions to ask or were to start! But Chad to the rescue! He greeted us with warmth and leadership! Walk us through details and assured our understanding, even help me convince my hubby to upgrade my ring lol major brownie points! Moral of it all this place was exactly what I needed it to be we left happy and satisfied! Ask for the cool guy Chad, his detail and fine attention will have you returning sooner then later!”
10AM - 8PM
3346 Rifle Range Rd, Winter Haven
Electronics
“When in to bay a bill for a friend and Maria convinced me to switch my 3 lines from Verizon my bill is cheaper and the service is great couldn’t be any happier would recommend anyone to go see Maria at this store”
“I recently ordered a 16 pro with my previous carrier and the phone was damaged within a week. I reached out to Alejandro and not only was he able to get me a better deal by switching to Verizon, he also was able to upgrade my phone and made the transfer process easier! Alejandro has been dedicated to making this possible and stress free! A huge thank you to you and your team for making this happen!”
“I needed to upgrade two phones, and had prepared by using the My Verizon app. My transaction was complicated by the fact that the second phone is going to a different state and there were some condition issues with the second trade-in device.
I arrived just before the lunch rush. I had to wait about 20 minutes, but I was greeted the moment I walked in and put on the list. Everyone seemed focused on customer service.
My sales associate, Vierna, was excellent, understood all of the complications and appeared to work hard to get me a good deal. I was very happy with the results.
If I'm still alive in 6 years and living in the area, I'll use the same store to upgrade again.”
“The service provided at this location has been the best I have ever experienced. Said provided me with all the information I needed and products that worked best for my family. Zuleyka has the sweetest smile and helped get us in and out. I really appreciate this team. My daughters even left with a few goodies for back to school. Great crew Metro!!!”
“I had an amazing experience at Metro by T-Mobile thanks to Dani! She is incredibly sweet, kind, and always goes above and beyond to provide excellent customer service. Dani helped me find the best deals and made the entire process easy and stress-free. If you want top-notch service and someone who genuinely cares, ask for Dani—she’s the best!”
“Corrina helped me today with new internet and with other things. She was very friendly, helpful, and professional. Very good experience...will definitely go there again.”
“Went today October 14 2025. I needed my phone unfrozen the young lady had it working in under 2 minutes. Don't waste your time at the Dundee store. They just want to sell you something.”
“I don't usually write reviews but decided to since my experience was so overwhelmingly good.Barbie and Lesly helped me transfer my phone back to Cricket from a different carrier. It took a very long time because of an error on the part of the other carrier. Barbie and Lesly were persistent and patient with me. I will definitely stay with Cricket and definitely go to this office for any help that I need! Both these women were professional, knowledgeable and had a lot of good people skills! Thank you!”
“They have the best price for the service and no dropped calls always there to help with any problems you may have very friendly personnel and extremely knowledgeable with all their products”
Open 24 hours
4000 Recker Highway, Winter Haven
Electronics
“I recently moved to this part of Winter Haven about a year ago. The staff is always very kind when I go in, I’m somewhat of a regular customer. Louis is very kind with every visit and Gina especially goes above and out of her way with her service! :)”
“Dear Mgr Jerome & 7-Eleven Rock Stars Team,
I am writing to express my heartfelt gratitude for the exceptional service provided by your employee, Krissy, on the evening of March 10, 2025. I found myself locked out of my car, phone locked in the car.
Krissy stepped in during a busy hour to assist by helping make calls to my husband who wasn’t answering and then the Winter Haven Police Department.
Her patience, resourcefulness, and genuine care turned a stressful situation into a manageable one.
I am SO THANKFUL for her outstanding support!! She’s a true asset to your team and a shining example of excellent customer service.
Please pass along my deepest appreciation to Krissy and commend her for her incredible efforts.
Your store is fortunate to have such a dedicated and compassionate employee, and I’ll always remember the help I received tonight.
In fact, I drive out of the way to get gas & coffee at this location because everyone there is AWESOME.
Oliver is a joy to see—always smiling— always remembers me. Carrie is brilliant and patient at fixing those cantankerous coffee machines. I don’t know the tall man’s name but he is always polite & pleasant.
Also the cleanest public restrooms and facility I’ve ever seen in such a busy public hub.
Thank YOU for fostering a team that makes a difference in the community.
THANK YOU Krissy for your help tonight.
You guys ROCK!!
Have a beautiful day!”
“We LOVED the staff here. Amita, Eric, Deidra, & Oliver made our stay in Florida a wonderful experience. We miss them dearly! Highly recommend this gas station if you want to feel a home away from home ❤”
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“Excellent service from Jeidi this truly was the best experience we ever had with t mobile. My husband and I were going in just to review our account and switch a current number from one phone to another however it truly became a much more incredible visit with several of our questions and concerns answered as well as the sales girl was truly phenomenal she took time to see we were currently getting all the discounts that were eligible with our plan and adjusted the errors as much as she could that the haines city store created , im very grateful to Jeadi ( sorry for the spelling ) she was a true blessing and extremely knowledgeable beyond belief as well her personality and sense of humor was truly on point and made our day. Thank you so very much . This is the only location we plan on using other then the app of course lol thank you t mobile.”