Aaron's store in Lake City, FL, offers a range of lease-to-own electronics, furniture, appliances, and more. Customers appreciate the helpful and friendly staff, with some employees being highly praised for their excellent service and willingness to go above and beyond. Notably, Leslie and William have been recognized for their outstanding delivery service, making extra trips and checking all settings to ensure customer satisfaction. Sandy is described as the best associate ever, assisting from start to finish with a very helpful attitude. Cassie, Jessie, and Pete also received positive comments for speeding up deliveries and providing great support during the buying process. However, some customers noted that service in person can be okay, but phone interactions may sometimes be rude or unhelpful. Overall, the store is highly recommended for its friendly staff and good service, with customers willing to return for future shopping needs.
They don't call you back and then they leave you on hold for 20 minutes because boss man walked in. Apparently they don't know customer service or what it means.. I wish I could go to the palatka office they are excellent people there they know what customer service is all about.
December 2023
Service is okay in person but on the phone they can be extremely rude to you like they are not in the mood to talk or help a customer out.
September 2023
Sandy is Literally the best Associate I have ever delt with at any Aaron’s! She was helpful in the process from start to finish. From the lease to the delivery. I will never go to anyone else!
