I highly recommend Rountree-Ford, in Lake City, Florida.They have an excellent service department. Danielle Thomas in the Service Department is very knowledgeable and polite. She always sees that my vehicle is taken care of. Great place to buy a vehicle and have one serviced.!
October 2023
10-27-23 still awesome and friendly staff. Only issue was had an air filter change this time and later in the day I realized that the console cover wasn't snapped back into place. Easy fix no worries.3 months ago - Service department is excellent. Friendly staff. Make sure you're taken care of.
September 2023
Danielle was very helpful and friendly. The only concern and disappointment is with ford itself. The weld on my door catch broke. The nhtsa and ford are investigating the problem. I feel that they should mandate a recall on this problem. I'm sure 346,000 owners of the 2020 and 2021 escape can't afford to replace the door.
There are numerous reasons why drivers choose Rountree-Moore Ford. Proudly serving Lake City, Lake Butler, Jasper, Mayo, Branford and Wellborn, our teams of sales advisors, service technicians and financing experts are trained with one focus in mind: addressing each of your needs with the utmost respect, care and attention to detail. That means you can expect to learn all of the features of the specific new Ford F-150, Fusion, Escape, Focus or Explorer 4-Door you're interested in. In the market for a used car? Our team will be happy to fill you in on each of the reliable options in our inventory. And when the time comes for you to drive home your next car, our auto finance team is standing by with solutions to fit your individual needs.
