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“Love, love this UPS location. The staff are very helpful. I shipped a large package and the front desk staff helped me save money on shipping by helping me understand which delivery method to choose. They also assisted me with printing and scanning important documents I had to ship for my taxes. In and out in less than 30 minutes.”
“This is a wonderful UPS store! I drop off mail here a few times a week, and they are very helpful, friendly, and always with a smile. It also always smells amazing in there ☺️?
Thank you!”
“This is the 2nd time I have used this store and was assisted by Isaac. He goes above and beyond no matter the task!! I'm so grateful and will be passing the 2 stores closest to me to come here to this business! Isaac sets a great example for his co workers as well! Great work ethnic Isaac!!”
“Every thing good but please change the front to automatic opening as i have been delivering big heavy boxes. Its complicated many at times it keeps closing and pinching hands or shoulders”
“Roger helped me at this location and was very professional and patient. He was great! Thank you so much for your help with my loan. Definitely recommend this Amscot for my friends and family!”
“Neil and Jacob both helped me ship a large package. Neil was a super nice guy I believe the store manager and Jacob helped me lift my large package out of my car. Jacob has experience with lifting large packages and Neil has experience with customer service. I felt welcome and in great hands. Thank you Jacob for lifting my large package and thank Neil for making me feel welcome.”
“I love the new self-service kiosk. It frees up the UPS staff to do other other things which I’m sure they appreciate. Makes returns super efficient. Had a problem with the machine running out of printer paper today and had immediate assistance from the staff so they still have some job security too!”
“I have to give praise where praise is due! I would hire this young man in any business I had! Carlos went above and beyond his scope of required service! Exceptional service and a very kind demeanour! Kudos for exceptional service in a day where it is lacking. Thank you Carlos! :)”
8AM - 6:30PM
5415 Lake Howell Rd, Winter Park
Mailbox Centers
“Hender, the clerk was extremely helpful and had amazing customer service skills. He went above and beyond by looking for the best pricing and having patience in the process. Thank you.”
“The attendants at The Lake Forest Fl, UPS Store; Mia, Alex and Ashley were not only efficient but also wonderfully amicable. Their professionalism and kindness made the experience quick, easy, and genuinely enjoyable. Highly recommend!”
“Came to the Orlando Premiere show bought lots of things and Decided to not use FedEx that was located within the convention center… Walked in this morning and a young lady named Avery was extremely helpful and courteous. She was very nice. Made my experience easy Peezy.!
Big Thanks to Avery!”
“I have now used this UPS to return amazon purchases a few times and I can confidently say it’s the best UPS I’ve ever been to. I used to hate going to process returns because the employees at other stores would make it a nightmare to deal with but this location has so far been very pleasant and fast.”
“Mike the manager at this location was absolutely wonderful. He went above and beyond to make sure that my shipment arrived in the best condition, in a timely manner, and with the least cost as possible based on everything that I needed to ship. I couldn't have asked for a better customer service experience. Thank you so much, Mike!”
“This is an updated review. Jay was so helpful. I was so frustrated at the manager, I felt embarrased because being new to the return process for amazon packages. I had several items to return. The manager did minimal to help. I felt he could have used his people skills a little more efficiently instead of being silent and standing there. I dreaded going back to the store for returns because of the manager but thank God I was helped by Jay that totally went through explaining every detail and has taught me how to make the returns a quicker process. Jay, shrey, and another young man that works there are the best. They work very hard and are very accommodating which is great customer service. I come back to this store because of convienence.. im too busy to go the further location. It should be convenient to the customer not the employee. So thank you Jay, shrey, and the other tall gentleman for helping me.”
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“I've been visiting this lake mary #4118 UPS location for the past 5 yrs often. I have to say that the staff is always wonderful.
Caleb is the best he is always kind, patient and willing to assist with a smile.
He remembers his clients and thats a big thing.
Not to mention but I will, it always smells so good inside this location.
Go Caleb, job well done!”