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“Sending a shoutout to David, Nisha and Jeff, on behalf of my Father Robert for the great service and support the team provided him. He had been looking for another phone and was appreciative of the insight the team gave him throughout the process, even reminding him of the return policy or available assistance if any issues arose. They were super friendly and further proved why Value Pawn is always his number 1 choice for his needs.”
“Love this place! Everyone here is very friendly and helpful. But my experience on 9/30 was the best. Brian helped me select the perfect gift for my husband. He was even so kind as to try on the item I purchased to help give me a visual of how nice the item love on. How knowledge and patience was top-tier.”
“I went there for the first time and a girl, I think her name is Sasha, who spoke Spanish, helped me. She explained to me well how they work and everything went perfectly. I really recommend them.”
“This place has amazing service! I went and got my iPhone 13 Pro Max screen fixed . I didn't have to wait long at all everything was very fast and good customer service.He even gave me a discount on a case i bought after. I 100% recommend this place.”
“Nelson went above and beyond and help me to make payment and also ask if I was interested in the reward points they offer which I was not aware of the program. Thanks for the help and great customer service.”
10AM - 7PM
2032 S Military Trl, West Palm Beach
Electronics
“I came inside the store today not only it’s clean and neat but the service is great very fast repairs and great people at a affordable price I’ll be back here again thanks guys :)”
“Went in with a iPhone 14 Pro with a broken camera rear lens glass. They had the replacement part in stock and fixed it within the hour and at a surprisingly reasonable cost. The quality of the replacement part and the repair itself was top notch.”
“Great prices and service. They have made many repairs for me. Sometimes they don’t do a great job on the glueing or they put too much and seeps out on the edges but other than that a good job”
“Valerie and Julie were extremely helpful today by listening to our wants/needs in regard to picking out a new refrigerator. Thank you for your professionalism & kind service.”
“Edwin and Alex were so helpful. I showed up late on a Sunday because my phone stopped working and I needed a new one right away. They were both very kind and helpful and didn't even seem bother to stay late to finish my purchase and transfer. Very grateful for them!”
“Fantastic experience with JC and his crew. Very nice, kind and cool peoples over there!A few weeks back they did a great job with my Mother’s newly bought (used) 2019 Buick Cascada by removing the 5% tint job (all around), that was already on the car, and installing 50% tint (all around), including the front windshield. The car looks phenomenal. She receives compliments regularly.They just recently took care of my 2009 Shelby GT500’s front windshield tint job, as well as redoing the rear windshield (previously done back in NY a couple yrs. back, but had bubbles brewing). They also connected the rearview mirror properly, which was all wrong for a few years now. Once again, phenomenal work!Their prices and time frames are very reasonable. I would go back to them for any other needs, as well as recommend them to all family and friends.”
“Finally, my saga with buying a phone is over. In this salon, I quickly and efficiently found the right tariff and optimal conditions for purchasing a phone. Thank you so much Phillip.”
“This store, & the people in it are helpful. At least try best to help you, & remain professional about it. What aggravated me was; a screen went dead on one of my lines; needed it replaced asap, with any cheap phone. But you cant call & ask them what they have in stock, whats avilable, etc. They cant tell you, corporate policy. You physically have to come into the store. Same with activation; other carriers let you activate online or over phone just using IMEI. I dont understand this at all. What do you gain from me having to drive around to 3 different Metro stores, to tell me all the cheap phones are out of stock, or that this or that phone cannot be activated? Other than get me more agrivated.
And I know theres different ways to pay for new phones, but the retail is the retail price. I have 3 older model phones, that are starting to break down, been w/ Metro for long time. But its actually cheaper now to switch to Xfin Mobile, to get one or 2 free phones, and then pay $10 less monthly than I do now w/ Metro.”
“I recently switched from Comcast to T Mobile and received excellent, fast and friendly service from Gabe Ushino. He was an expert when it came to porting over my two lines and really knew all the in's and out's with the devices and overall process. He was truly a superstar.”
“Jovan Rubio should be the Cricket employee of the Month. He tried to help me, WAY more than I would have possibly expected. Friendly, courteous, helpful, and just an overall good guy. He's part of the reason that I am a Cricket guy. Cricket is awesome but this guy is an ASSET!!!! I will tell anyone who asks me, GO TO CRICKET. Sincerely, David M. Taylor.”
“Ask the Advisors is absolutely the best company out there in any realm of what you need. True professionals, amazing knowledge and very flexible and fair. Chris Votino is especially awesome and capable of working on even the most difficult homes and businesses. There literally is no one else to choose.”
“I want to stop, and mention that if you're into quality, this is your place! Best to come into the location. This place can and will meet your expectations.”
10:30AM - 6PM
2450 S Military Trl STE 6, West Palm Beach
Electronics
“I got my radio and subwoofers done here for my Charger and is the best price by far in Florida. Affordable and great customer service. I already have recommended it to my friends and I will definitely be back with my next car!”
10AM - 7PM
1630 S Dixie Hwy, Lake Worth
Electronics
“I purchased a dining room set last December and after a very good house party a couple weeks ago I had to replace a chair. I visited the store yesterday and Yanina Mendez helped me out. She placed my order in no time. Her smile and professionalism was outstanding. She told me to come back today to pick up my chair. She helped me inspect the chair to make sure it was perfect. I highly recommend this store and have Yanina help you. Thank you for your outstanding customer service. I hope my next party is a little more calm but if it isn't I know I can count on Badcock and Yanina to help me. Thanks again.
Jorge Herrera”
“Walked in today on a sunday. Great employee Julio helped me pick out a new phone, the other employee working there. He was rude and non caring when I walked in seem like he didn't want work !!”
“Nice and professional service. The representative, a Spanish speaking girl, unfortunately I don't remember her name, went above and beyond with all the technical explanations, promotions and overall service.”
“First off let me start off by saying my family and I received the best customer service I have ever received at a Metro PCS my entire life. My husband, daughter, and I came into this location Saturday June 8th 2024 for the first time. We purchased two phones, one was a metro PCS and the other one was a phone connected to T-Mobile. We was greeted by Alex and Edwin who both were very knowledgeable, patient, had a very great sense of humor, made reasonable suggestions and fast. They help my husband and I pick out really great phones that were compatible with what fits our budget that we already had. And even offered to assist us in transferring our information to the new phones. Alex also helped my husband find the perfect phone to fit his watch. I didnt feel like we were being sold a lie just to spend more money, or to push sales. They both gave us a trusting spirit.They both were pretty good with keeping us entertained while we waited. It was almost as if we was at a family Barbecue. We all shared laughs, and great conversations while waiting for the phones to be activated. We were even given really cool T-Mobile cups, that turn bright pink the colder the liquid is inside. When I tell you we really got our money's worth. The phones are awesome, the service we received is priceless. This has just became my family and I favorite new location. These 2 really make an amazing team. The store was clean. And even though it was a rainy day, Alex and Edwin brighten up our day. 10 stars for them both.
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10AM - 8PM
832 S Military Trl, West Palm Beach
Electronics
“I just went in and Ashley the store manager was amazing. I got the phone I wanted at the price I wanted and she was very patient in helping me reload email etc. Great customer service.”
“I've been having problems with my new phone for about 6months. I've gone to another location, I won't mention, with absolutely no help. The same person continues to tell me, there's nothing he can do to help me. My phone is just over 1yr old. ANYWAYS. I want to give a big thank you to Jay. He was professional, kind and extremely helpful and fixed my phone. ???”
10AM - 7PM
4423 Cherry Rd, West Palm Beach
Electronics
“Yes my experience that Badcock on Cherry Road I dealt with many at store 209 he was awesome very nice very customer service he was willing to help and go above to make sure I understood and I was happy with what I was looking for I would recommend him anytime if you're looking for a good salesman shop it back on Cherry Road thanks Manny you're the best”
“Excellent store, very clean, and the guys who work here give the best service, with the best offers, the young lady in this store always welcomes me kindly and solves all my technical problems”
“I received very good service from the store employees. I would recommend it to everyone. The prices are correct and they don't sell me what I don't need. Thank you very much for everything.”
“The milkshakes are the forte of this place, delicious, I would say, I loved the caramel milkshake, special for the weekend, I tried some exquisite baked empanadas.”
“I have been with metro since 2018!!!!
I love this store, I have my 3-line plan for 90 dollars and a free line. I recommend coming. Also, the girls who are here take their time. Excellent ?
This store is now more amazing!!!!”
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“This particular Store is very well maintained by the Staff. I'm just trying to figure why they never seem to greet the customers or for that matter they NEVER speak. I been to this location multiple times and not once did they ask if I were a rewards customer or if I needed anything. I've actually had to remind the clerks each time that I am. Whatever happened to basic principles of selling the brand. This store certainly deserves a 5 star ? but the Staff needs training in basic customer service.”