CVS Pharmacy offers a mix of experiences for its customers. Many reviews highlight the friendly and helpful staff, particularly noting the excellent customer service provided by an employee named Roshan. Customers appreciate his thorough assistance with medication transfers, insurance information, and quick responses to inquiries, making the transition from other pharmacies, like Walgreens, feel worthwhile. However, not all experiences are positive. Some customers have encountered issues with medication accuracy, leading to frustration. One reviewer mentioned a mistake with their prescription and expressed dissatisfaction with how a staff member handled the situation, feeling blamed instead of supported. Overall, CVS Pharmacy is praised for its welcoming atmosphere and knowledgeable staff, with many customers feeling at home and satisfied with their service. Despite occasional setbacks, the general sentiment leans toward a positive shopping experience, especially when compared to competitors.
