Chase Bank is a renowned financial institution that offers a wide range of services, including checking, savings, mobile banking, and more. The bank's aesthetic is described as nice, and the advocates and associates are praised for being thorough and polite, providing a great overall experience. The staff, particularly the woman named Yamilett at the front desk, is noted for being very nice and helpful. She assisted customers with locked debit cards, helping them withdraw funds and showing them how to use Apple Pay. In one instance, a customer had a positive experience with the Branch Manager, Luis Nunez, who was described as a strong advocate, attentive, patient, and understanding of the customer's concerns. The customer was grateful for his intervention in resolving their issues, which they had been unable to do through Chase's customer service representatives. Another customer expressed gratitude for the bank manager's professionalism in identifying a scam that the customer was involved with, demonstrating the bank's commitment to protecting its clients.
It was quick & quiet.. The aesthetic was nice. The advocates & associates for this bank were thorough & polite. Overall great experience.
May 2024
The woman named Yamilett at the front desk was very nice and helpful, with my debit card being locked she helped me withdraw funds and showed me how to use my Apple Pay.
May 2024
The woman named Yamilett at the front desk was very nice and helpful, with my debit card being locked she helped me withdraw funds and showed me how to use my Apple Pay.
