The Home Depot in Lakeland, FL is a go-to destination for home improvement and gardening needs. Serving the local community, the store offers a wide range of tools, appliances, outdoor furniture, building materials, and gardening supplies to cater to various DIY projects. The knowledgeable team is praised for providing expert advice and excellent customer service. One customer was disappointed that the store did not have the specialty items they found online available in-store, making it difficult to visualize the products. Another customer had a negative experience with an online order, where the item was delivered to the store but went missing, leading to frustration. However, the store later reached out to resolve the issue, demonstrating their commitment to customer satisfaction. While one reviewer had a poor experience working at the store, citing unfair treatment, other customers have shared positive experiences. A shopper in the nursery department had an "amazing, pleasant, and very satisfying" experience, thanks to the exceptional assistance provided by associate Ms. Sharon. Another customer highlighted the outstanding customer service received from Assistant Manager Shamika. Overall, The Home Depot in Lakeland aims to be a reliable and helpful resource for the community's home improvement and gardening needs, with a focus on providing knowledgeable support and positive customer experiences.
Great for finding home and building supplies. Service is great. Seems like everything is higher priced these days. Products were great.
March 2025
It would be better if they had more than the standard fare, more of the specialty items on display. It was hard to visualize what we found on the website because it wasn't available at the store.
May 2024
I had work there for over year before I was forced to walk out and quit. I was the only male cashier and they just the women to do the cashier work.
