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“Phenomenal customer service with Sara and Mirella!! If I can give more then 5 stars I would!! I will be coming here and recommending all my friends to this location.”
“Hands down best customer experience ever within a phone industry. Quick and easy Plus Gustavo hooked everything together! Thank you ? My son with have a very Merry Christmas”
“I recommend making your purchases in this T-mobile store, they solved our problem and we left with several new phones. I thank the Manager named Shakira who assisted us very kindly. Thank you very much. I hope to return soon.”
“Talk about a company that makes it easy! I’ve been nothing short of impressed with Emil and his team! They equipped our team for success with our communication systems. Seamless! Easy! Great service! Thanks so much!!!”
“So helpful ,so kind found all discounts that I could stand I spent half of the planned price I had in mind thank you so much made sure I had everything I needed..omg”
“Based on the reviews, I was dreading visiting the store. However, I was pleasantly surprised at how quickly I was helped, even in a very busy store. Dwayne got me started and Janette finished out my data transfer as I got a new phone. They were both so pleasant and personable. This will definitely be my go-to in the area!”
“People were good but they charged me $60 for a new SIM card even though they said that they were having problems with the one in my phone. OS phone is only about 8 min month's old.”
“I went to Verizon with a tech issue on a new phone and met Savannah and her will tell you she is the best at what she does! I will be sending people her way because she not only fixed my issue, but she was honest about my recent purchase, upgraded my phone, and walked me through transferring everything off my old phone. I work for myself so I was worried about work information being lost. Savannah is your girl! Go to her for any phone or service needs!”
“My representative, Darby was amazing. When I walked up she had a smile on her face and welcomed me like she was happy to be there and genuinely wanted to help. Was so pleasant to deal with from start to finish. I went in there highly upset due to my issues, but dealing with her calmed me down and she was able to fix it in a timely manner. Even if she wasn’t able to fix my issues I still would have walked out of there knowing she did her best to get the job done..Will be returning to her next time I have to go in, wonderful customer service!!”
“Usually they do a pretty good job but I went in to pick up equipment because we went from 500 megs to a gig and I was told I was supposed to get a modem and a cable box. Will I get there and he tells me no I don't need a modem because what I have works with my new package. And I'm like are you sure? And he insisted so I didn't get the box. I did get the cable box and it was supposed to be a DVR it wasn't, no big deal I don't really use it anyways. I get home call to activate everything days later when I have some time and I get the cable box working and then my internet stops working. Come to find out after going back and forth the modem I have does not support the package that I was upgraded to. So now we have to put everything back so I can at least have internet in my box stops working. I had to have a tech out to fix the cable modem and got my new one gig up and running but totally forgot about the cable box and had to call somebody else out which in turn put another box on and had trouble with that neither boxes were working he went through all the cable and replaced stuff and switching boxes back and forth somehow it finally started working but it blinks once in awhile. This is the first time I've ever had such a hard time getting my service upgraded. It all could have been avoided had the clerk at the store knowing that I didn't have the right box.”
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“Archie Snow was absolutely amazing! He was patient and answered every question I had. He made sure that he gave me the best plan to secure all that I needed with my new device. I would definitely recommend him for any new electronics from Verizon!!”