Metro by T-Mobile at 2938 S Florida Ave is known for offering great prepaid plans and a wide selection of 5G phones from Apple, Samsung, and OnePlus. The store features friendly staff, particularly a manager named Jess, who is highly praised for her knowledge, customer service, and helpfulness. Many customers have had positive experiences, with some mentioning that Jess has helped them for months and made their visits enjoyable. Customers appreciate her professionalism and dedication, often mentioning that she is the best person they've met and that they will continue to return because of her. One visitor shared that Jess assisted them in choosing a phone and making Christmas special for their family. However, a few reviews note issues with store hours, as some customers found the hours posted online are not accurate, causing confusion. Overall, the store is appreciated for its excellent service, helpful staff, and a wide range of plans and devices.
Very attention and service, I recommend it, thank you for your work.
February 2025
The manager Justin was great and took the virus off my phone.
May 2024
I love Jess she know what she doing,I hurt to come in here and read bad thing about her ITS NOT TRUE SHE THE BEST MANAGER IN METRO SHE HAVE HELP ME FOR SO MANG MONTHS NOW at first at hated this store because of Mike but now that they have a new manager I LOVE THIS STORE she the best I LOVE JESS
