I've been with them a long time, even before the merger. It used to be Suntrust.
September 2022
Very slow and they’ll have their lanes closed even when they’re open inside
July 2022
Slowest bank ever, I had to wait an hour just to get a temp debit card. The drive through is always backed up.This bank is brand new and already a 1.9 rating, that’s absolutely absurd.As a customer I shouldn’t have to wait one hour for a temp debit card. Closing my account today.
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.